Lavery Automotive - Service Center

Lavery Service - Emily Thomas Emily took good care of me and my 2014 Terrain. She was very friendly and thorough in explaining what was done. I would highly recommend her and the s Emily took good care of me and my 2014 Terrain. She was very friendly and thorough in explaining what was done. I would highly recommend her and the service team at Lavery. More

Service with Emily Emily was great to work with ! Checked prices on accessories for our Acadia. Returned phone call with prices within a few minutes. Ordered accessorie Emily was great to work with ! Checked prices on accessories for our Acadia. Returned phone call with prices within a few minutes. Ordered accessories and had them in within a couple of days. Set up appointment to have them installed. Had everything installed within a few hours. Emily was exceptional to work with. Highly recommended. Also bought our Acadia from this dealership, can say nothing but great things about our all around experience with this dealership. More

Service with Emily How refreshing to work with somebody that is friendly, informative and respective. Emily Thomas - the service consultant at Lavery provided outstandi How refreshing to work with somebody that is friendly, informative and respective. Emily Thomas - the service consultant at Lavery provided outstanding service. I rarely give 5 stars, but she and Lavery deserve it! I will take the extra drive time from Massillon to Lavery's in Alliance-- for car shopping or any service issue. Do you really trust who services your vehicle? I trust the local family business of Lavery and Emily Thomas. thank you Lavery and thank you Emily More

Recall work on our Chevy Malibu The service department was incredibly courteous. Emily Thomas did a great job of taking care of the details. She assured us she would contact us as The service department was incredibly courteous. Emily Thomas did a great job of taking care of the details. She assured us she would contact us as soon as the work was done and gave us her contact information if we had any questions. The service area is clean and organized and obviously very customer focused in design. More

Great Dealership! Bought four new Buicks here. Had service and body work done. All were Excellent. Good Job! Emily Thomas and Harold Court made me feel welcome Thank Yo Bought four new Buicks here. Had service and body work done. All were Excellent. Good Job! Emily Thomas and Harold Court made me feel welcome Thank You Both. Larry Welling More

Lavery Automotive Everyone that I have had contact with have treated me well, from sales to customer Serv. One young lady that I didn't see on your list is Emily Thomas Everyone that I have had contact with have treated me well, from sales to customer Serv. One young lady that I didn't see on your list is Emily Thomas. She is an exceptionally kind,image and represents a good image of Lavery Chev. I have always been treated well by everyone. Thanks Ronald M.Salisbury More

Horrible body shop I took my truck here because it was where my insurance company guaranteed the work. They had to replace the rear door on my truck, fix the scrap I took my truck here because it was where my insurance company guaranteed the work. They had to replace the rear door on my truck, fix the scrape in my bed side, replace part of the rocker panel, and replace the step bar. When we picked my truck up, the door did not open and close correctly and it did not align with the front door. The step bar was loose and felt like it would fold under the truck if I put my full weight on it. It has scuffs in the front door that were not there when I took it in. When I took the truck back to have them fix the door so that it worked and tighten the step bar, they obviously did the work with the door wide open. I had a layer of dust throughout my truck. It wreaked of paint and chemicals. There was some sort of black goo on my leather seats that must have been on the employee's pants. They were very nice to talk to, but I learned two things. Whoever did the work on my truck does not have any pride in their workmanship and whoever supervises them did not even check the truck when it was done. If they had, they would have known the door did not work correctly and the step bar was loose. More

Poor service. Lavery has the worst service department I've seen I had to make two visits for them to finally fix my seat. They scratched my truck when they washed i Lavery has the worst service department I've seen I had to make two visits for them to finally fix my seat. They scratched my truck when they washed it. And they couldn't balance my tires! They told me they didn't know how they could take the tires off because they didn't give me a part needed when I bought the truck! I mean.. Really? If I would have gotten a flat tire, I wouldn't have been able to change it because laverys didn't give me the right part to take the tires off when I purchased the truck. I don't even trust when they change my oil. Now I have to take my truck to phantom auto near Salem to have the tires balanced and rotated, I'd rather pay to have it done than have them do it. Poor service and the help there is awful. Warning you now. Thanks for reading this! More

Best dealership!! I just want to say That my experience at Lavery was extraordinary! The service team and sales managers went above and beyond to make my visits they're I just want to say That my experience at Lavery was extraordinary! The service team and sales managers went above and beyond to make my visits they're very accommodating. I would recommend them that being Lavery automotive's to anybody that is looking to buy a car. It is nice to be part of a family that takes care of their own unlike my past dealership. Thank you Lavery Automotve for being such a great dealership! More

#BodyShopGenius I came in with a last minute need and got help from Ben Sigler, the Assistant Manager. By the time it was all said and done my car was fixed and I tol I came in with a last minute need and got help from Ben Sigler, the Assistant Manager. By the time it was all said and done my car was fixed and I told him he was a Genius among men!! Excellent service, great help, very friendly staff, Thank you soo much !!! More