60 Reviews of Lavery Automotive - Service Center
My experience with Lavery Cheverolet has been amazing! Never have I worked with a dealership/service department that is so willing to meet my needs than Lavery. The communication is second to none. I wi Never have I worked with a dealership/service department that is so willing to meet my needs than Lavery. The communication is second to none. I will recommend Lavery to each person that is looking for a new vehicle or is in need of any service. Harold in the service department is such a caring individual and will work with your schedule to make it convenient. Thank you for all you have done for me! I truly appreciate your kindness and taking such good care of me and my car! More
Setting up a service appointment is always quick and easy at this dealership. The staff is very polite, friendly and helpful. As soon as you enter the building you are greeted courteously and cheerfully. at this dealership. The staff is very polite, friendly and helpful. As soon as you enter the building you are greeted courteously and cheerfully. I never mind waiting at the lounge for my vehicle to be serviced because I am confident that it will be finished as quickly as possible. All previous dealings with Lavery Auto have been very pleasant experiences. From the purchase (Mark E.) to regular maintenance (Harold C.). Am been very glad that this is were we bought our Suburban. I also had some minor body work done a couple of weeks ago. Bill (?) also did an excellent job estimating and setting up our Suburban : ) More
As a totally satisfied customer of Lavery Cheverolet I would like to express my sincere appreciation for the knowledgeable and professional care I receive in maintaining my Pontiac G-6. Whatever my concer would like to express my sincere appreciation for the knowledgeable and professional care I receive in maintaining my Pontiac G-6. Whatever my concern, Harold in the service department, handles my needs swiftly and competently. I have been a customer for over 25 years and would not consider buying anywhere else! Teresa More
I came to Alliance becausethe dealership in Louisville closed. Even then, I didnt purchace the car there. They Did excellent warranty work on my car and promised to do the recallwhen parts came in. When I closed. Even then, I didnt purchace the car there. They Did excellent warranty work on my car and promised to do the recallwhen parts came in. When I brought my car in, everyone was very friendly and upbeat and the work was finished quickly. I would recommend Lavery to anyone I know who is looking for a dealership that takes care of its customers. Gina A More
I usually rent a car from Lavery's when going out of town to see family. Sometimes it may be a moments notice but they are always accomodating. Chad exceeds in Customer Service, which is very important to me to see family. Sometimes it may be a moments notice but they are always accomodating. Chad exceeds in Customer Service, which is very important to me, being that I used to be a Supervisor in sales myself. Although he handles business the way a business person should, he is very friendly, makes the customer feel welcome and at ease. Even if I didn't live in town and I had to fly into the area, I would much rather rent a car from Lavery's then dealing with the airport. You can't beat the prices! More
Harold went out of his way to make me a 'raving fan'. He Harold went out of his way to make me a 'raving fan'. He gave me frequent updates, he made sure the car was washed in and out. He drove the car to t Harold went out of his way to make me a 'raving fan'. He gave me frequent updates, he made sure the car was washed in and out. He drove the car to the entrance for ease of access. I would recommend Harold and Lavery for exceptional service for your auto. More
Went for a recall. They all were vary nice. I did not prchase my car from them. Robert just filled out the repair order and ask if i was going to wait. I said yes,where could i get a good breakfest ,they prchase my car from them. Robert just filled out the repair order and ask if i was going to wait. I said yes,where could i get a good breakfest ,they all gave me several restaurants in walking distants. When i got back my call was out front waiting for me . More
I gave this dealership the rating I did because they were very helpful in showing me the ''tour'' of the car and all of its capabilities. the employee Greg was very helpful in ordering the vehicle and also h very helpful in showing me the ''tour'' of the car and all of its capabilities. the employee Greg was very helpful in ordering the vehicle and also helping explain the paperwork and such. This was not the first time I have dealt with this dealership or employee. I liked them in the other scenarios also. More
All the people I have dealt with since I purchased my new Chevy lumina several years ago, have been Super courteous and professional. From sales Mgr Larry to Scott Robb, all of the Service advisors, and the Chevy lumina several years ago, have been Super courteous and professional. From sales Mgr Larry to Scott Robb, all of the Service advisors, and the office staff are truly "The Best" and always remember my name. Plus service advisor "Harold" has a special skill of analizing my service needs and making sure my car is dependably maintained in a timely manner. The staff at Lavery are always looking out for me, and that is why I call them my friends and recommend them highly. Thank You all very much. More
Every time that I come to town, I generally rent a car from Lavery's. On most occasions, I deal with Chad Sponseller. Chad excels in customer service! He is very professional and courteous, he goes above from Lavery's. On most occasions, I deal with Chad Sponseller. Chad excels in customer service! He is very professional and courteous, he goes above and beyond to ensure that the customer is well taken care of and happy. Kudos to Chad for making my visit to Lavery's easy and simple, nothing at all like dealing with the rental car places at the airports! The only thing that I would suggest is posting the pricing information along with the different size cars available. It gives the customer more of an idea of what they want to spend and saves time on the phone when speaking to one of the rental department reps. More