
Lawton Chrysler Jeep Dodge RAM
Lawton, OK
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
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Told us it would take 3-5 days to get my vehicle in to diagnose the problem but it took three weeks to get it in to diagnose the problem. I had to call to check on the status of my truck. Ariel failed to diagnose the problem but it took three weeks to get it in to diagnose the problem. I had to call to check on the status of my truck. Ariel failed to keep me updated on the status of my truck twice after Ariel told me that she would keep me updated. My husband talked to the service manager (Todd) about everything that had been going on with my truck. Todd was very professional and very helpful and got my truck diagnosed and fixed in two days. We are very pleased with the service manager. Ariel the service rider needs to have more training in her job duties to ensure that customers are kept up to date on the progress of customers vehicles. More
I enjoyed dealing with this dealership; very friendly and good humor, which I appreciate greatly. Coffee n soda & snacks were available. That was nice. Willing to accommodate me with whatever I might need. T good humor, which I appreciate greatly. Coffee n soda & snacks were available. That was nice. Willing to accommodate me with whatever I might need. Thank you. More
Everyone was very nice and friendly and helpful. I would recommend this dealership to my friends. I would recommend this dealership to my friends. More
Communication was not ideal. Technicians and over the counter staff need to have better communication and informed each other about every related to that vehicle. Paying over 3 p Technicians and over the counter staff need to have better communication and informed each other about every related to that vehicle. Paying over 3 plus K for service to have to bring back my vehicle was an inconvenience. Items weren’t installed nor one of the The issues I brought in for weren’t fixed. Having them connect their phone device to our vehicle is not right either. After bringing it back they kept it for over a month for the inconvenience they said they would fill up the tank, wash my vehicle cleaned, neither of that happen, was very upset I just wanted to leave. Definitely not satisfied More
This dealership has been the worst in my 40+ years of buying vehicles. From sales, to managers to the service center. They damaged my truck messing up the front and rear bumpers. They shorted the oil on buying vehicles. From sales, to managers to the service center. They damaged my truck messing up the front and rear bumpers. They shorted the oil on an oil change leaded to a low oil light shortly after an oil change, the management never returns calls or follows up on any promises they continue to make. All around a horrible business. More
Will NEVER do business with you again. I will tell everyone I know about your underhanded dealings I will tell everyone I know about your underhanded dealings More
Was told the oil change would be $129. 00 October special. When I paid, was told the fine print on the coupon said differently. I will not be back. I don’t do repeat business with companie 00 October special. When I paid, was told the fine print on the coupon said differently. I will not be back. I don’t do repeat business with companies that rely on fine print to get over on their customers. Your establishment used to be my bragging point on sending friends and family that way. I can’t say that any longer. Good luck but I don’t have anything nice to say at this point. More