Lawton Chrysler Jeep Dodge RAM

Santana was patient and kind.. I appreciate his kindness and assistance in choosing the right truck for me. He also assisted with pick up mini. and assistance in choosing the right truck for me. He also assisted with pick up mini. More

Cecily and the truck shop mechanics were great. Got my Jeep In and repaired as promised. Identified the problem, called me to explain and show me what they found and then repaired it quickly Jeep In and repaired as promised. Identified the problem, called me to explain and show me what they found and then repaired it quickly More

Love this dealership. Won’t go anywhere else if I have my choice. Always take care of me and keep my needs at the front of their mind. choice. Always take care of me and keep my needs at the front of their mind. More

They are great! Very helpful and courteous. I love getting my vehicle serviced at this dealership. I always know they will take care of me. getting my vehicle serviced at this dealership. I always know they will take care of me. More

The Ram Truck Service Department, particularly the service manager, is the crown jewel of the dealership and the only reason I will always do business with this dealership. service manager, is the crown jewel of the dealership and the only reason I will always do business with this dealership. More

My only recommendation would be to shorten the process. I was there for a minimal 5 hours when I had already picked the car I wanted. Granted the motorcycle trade in added to the complexity but maybe that pr was there for a minimal 5 hours when I had already picked the car I wanted. Granted the motorcycle trade in added to the complexity but maybe that process too needs to be improved. Both Richard and Chris were delightful and handled themselves and the situation well with politeness and humor.the trade in process delayed the overall process hours. In addition, the transition from sales to finance should be virtually seemless, not 30 minutes. More

Everyone was very friendly to us when we brought our vehicle in to have the oil changed. The service department was very efficient so it was a very enjoyable experience! The only problem we had i vehicle in to have the oil changed. The service department was very efficient so it was a very enjoyable experience! The only problem we had is that is when they brought out the fluid samples of the vehicle, it showed that almost all the fluids needed to be changed and the filters. A man from the service department said that they recommend you change the fluids at 30,000 miles and the filters so we ask him why didn’t they change the fluid in the filters when we bought the vehicle because we only put 5000 miles on it and bought it with 45,000 miles on it?? He really didn’t have an answer for us and said I know they should and I don’t know why they don’t but they don’t?? I guess I just don’t understand when you’re spending $20,000 on a vehicle why they would not check and change all the filters and the fluids before you buy them and when I only put 5000 miles on the vehicle and bring it in they want me to spend hundreds of dollars to have my fluids and filters changed?? To me that doesn’t make any sense does it to you?? More

Ram Truck Heath was my salesman and was very good to deal with along with the sales manager and finance guy. They weren't pushy and didn't try and keep me all Heath was my salesman and was very good to deal with along with the sales manager and finance guy. They weren't pushy and didn't try and keep me all day. It was a good car buying experience. More