Lawton Chrysler Jeep Dodge RAM

Tedious The experience was horrible to say the least. I test drove a Ram 1500 and was told that I could get it at a specific price w/ the payments that I The experience was horrible to say the least. I test drove a Ram 1500 and was told that I could get it at a specific price w/ the payments that I desired. When it was time to make the deal the truck was brought to me as wells the papers. I was offered a trade-in value for my 2011 Ram that was far less than the actual value of the truck. The financing was poor in that I was told that the deal was done and I just need to go to the bank and turn in some paperwork. I got to the bank and was told that I needed to pick up the check from them and turn it in to the dealership. In the process of getting stuff done at the bank it was discovered that the information was filled out by an employee at the dealership which is a violation. Because of that they had to cancel the paperwork and redo them all. THE BIGGEST problem that I had was that the agreed upon pay period for the loan wasn't what I was told at the bank. The papers at the dealership had a longer pay period than what I was told at the bank. The bank also had hire payments than what I agreed with the dealership upon. In the end I ended up driving in a truck that technically wasn't mine for over 2-weeks because of pour financing at the dealership. The vehicle had slight hail damage, but the dealership was so reluctant in marking the price down. I looked at the price for a vehicle w/o hail damage and noticed that the price wasn't too far from what they sold this truck for. To say the least, I will never do business with the Lawton Chrysler Jeep Dodge dealership & their shady way of doing things. More

Long Day I have gone to this dealer two times now. The first time I was shown three cars and finally told tha there was only one car in my price range that fi I have gone to this dealer two times now. The first time I was shown three cars and finally told tha there was only one car in my price range that fit my needs. I got no choice in color, make, or model; the car I was offered had been modified, the dashboard cut, and had wires protruding from the dash and in the trunk. The under-car lighting (which I asked many times to have removed) eventually fell off, forcing me to pull over and clear up the litter. For a day or two I had one of the tubes dragging and I never knew it. That car began to have clutch issues. I returned to the dealership for an oil change and was told the clutch had burned out. Factory warranty was void and the bill would be over $1,800 dollars for repairs. OR, I could get a new car. I was with my daughter that day and I spent over eight hours waiting, sitting in the waiting room and the offices. We had no lunch (thank God I'm not a diabetic) and it was nearly six oclock when the paperwork finally was complete. Again, I had absolutely NO choice in vehicles. I was offered one car, no color choice, no upholstery choice. The only thing that I was provided with was water. More

Lawton Chrysler Jeep Dodge I was referred here by a friend who promised I would get the best deal around. Sunny went above and beyond to make sure I got just that. I told him ex I was referred here by a friend who promised I would get the best deal around. Sunny went above and beyond to make sure I got just that. I told him exactly what I wanted and he made sure I left with exactly that plus more. Not only did we get a new vehicle but we also gained a friend! Every employee was very kind and generous to us and catered to our every need. We had a great experience and I will definitely refer everyone I know. I'll never buy from any other dealership again. Appreciate ya Sunny! :) More

Great! This is an amazing dealership, the customer service is great & they try and help you the best that they can. I appreciate what they have done for my w This is an amazing dealership, the customer service is great & they try and help you the best that they can. I appreciate what they have done for my wife and I. They are good at what they do. Thank you Lawton Chrysler Jeep Dodge. More

Great Dealership After going to just about every dealership in Lawton they were the only once that would actually deal with me and go above and beyond to make sure I After going to just about every dealership in Lawton they were the only once that would actually deal with me and go above and beyond to make sure I got the car I wanted and keep trying till they were able to get me approved for a loan I would recommend them to anyone that is in need of a car or truck I know that I will always go back to them for every need I have and Mr. Altstatt the owner is a stand up guy and will bend over backwards himself to help in anyway he can. Great dealership with a great staff. More

Best dealership Great services,they help us find two vehicle we wanted. The best dealership ever,we leave in colorado springs and let me tell u nothing like lawton Do Great services,they help us find two vehicle we wanted. The best dealership ever,we leave in colorado springs and let me tell u nothing like lawton Dodge dealership,i will always will come back and buy my kids future cars. More

Great Experience They worked with us to get the payment we needed to achive and gave us choices to get there. Very friendly and considerate and explained in laymens t They worked with us to get the payment we needed to achive and gave us choices to get there. Very friendly and considerate and explained in laymens terms to answer our questions. Was very helpful. More