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Lawton Chrysler Jeep Dodge RAM

Lawton, OK

Overview
Employees
Reviews
Vehicles
4.4
3,110 Reviews
Leave all preconceived notions about car dealerships at the door. Lawton Chrysler Jeep Dodge RAM is a singular car buying experience. Not only do we have vehicles of the highest caliber and one of the largest inventories in the area, but we also offer you an amicable, pressure-free car buying environment where you can feel free to ask questions, test out any vehicle, and rest assured you're dealing with a well trained, knowledgeable and trustworthy staff. If you're in Fort Sill, Norman or Ardmore, Oklahoma or Wichita Falls, Texas, Lawton Chrysler Jeep Dodge RAM wants to be your favorite place to shop for a vehicle.
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215 SE Interstate Dr

Lawton, OK

73501

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Showing 3,110 reviews

May 16, 2024

Came in with a 4500 Diesel and they got right to work on it, awesome More

by retiredbuc09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad to hear our team promptly worked on your 4500 Diesel. We appreciate your support and look forward to assisting you again!

May 16, 2024

Service was OK. Didn’t get calls back when they said they would call back. Little frustrated about parts being ordered incorrectly, which led to longer wait. To get More

by FROZENSOLDIER15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aerial
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May 22, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback from your recent service visit to Lawton CJD. We hold the customer experience to the highest of standards at our service department. It appears that we may have fallen short in this case. And for that I offer my sincerest apologies. We will address this internally with the team to help make the experience better next time for you. If you would like to discuss this further, please feel free to reach out to me directly at 580-771-3339. Thank you, Todd Brown

May 15, 2024

I spent all day at the dealership but they helped me through the process. I had to use my family for credit but customer service was amazing from Rebecca. I 100% recommend her. More

by daniel hodgett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Archuletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Daniel! We're glad to hear Rebecca provided you with amazing customer service. Your recommendation means a lot to us. We know you will love your Kia!

May 14, 2024

Barbara is an excellent addition to the dealership. She communicated with me through the whole process. So happy to have had her as my service contact person. Keep up the amazing work Barbara! More

by shannintoles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Shannintoles! We're thrilled to hear that Barbara provided excellent service. We'll make sure she gets the recognition she deserves. Your feedback is much appreciated!

May 13, 2024

Found a truck online, it was exactly what I was looking for Rebecca had it ready for me when I showed up, great service. More

by Andrew Adams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Archuletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Congratulations on your new ride, Andrew. We are pleased to hear that Rebecca provided great service and had your truck ready for you. If we can be of further assistance, do not hesitate to reach out. Thank you for choosing Lawton Chrysler Jeep Dodge RAM with your vehicle needs!

May 12, 2024

It took a little time but we were treated with respect and had great results! More

by jwcrouch611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Jwcrouch611! We're glad to hear that you were treated with respect and achieved great results, even if it took a bit of time. Your satisfaction is important to us, and we appreciate your feedback!

May 12, 2024

Took slightly longer than planned, but they did have a lot of customers come in. Very happy with the service and I was glad the part needed was in sock. More

by talos4tos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Talos4tos! We appreciate your patience and understanding during our busy period. We're glad we had the necessary part in stock and could provide you with satisfactory service. Your feedback is valued!

May 11, 2024

Service was slower than last time. Seemed a little chaotic. Car salesman were great! Thanks More

by LIBERTYTHEATRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, LibertyTheatre! We appreciate your feedback, and we're glad to hear that our car salesmen provided great service. We apologize for any inconvenience caused by the slower service and chaotic atmosphere. Your comments will help us improve, and we look forward to serving you better in the future!

May 10, 2024

Shaun went out of his way to assist. The service was handled well. However, it was the extra steps that made the difference. . . More

by cptrinity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Cptrinity! We're thrilled to hear Shaun's extra effort made a difference. We appreciate your feedback and are glad you had a great service experience!

May 10, 2024

Shaun was very professional, friendly and funny and kept me informed while I waited for the services to be completed. The services were done in a timely manner and I didn’t have to wait long. Once completed More

by kjhiggins22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Turrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, kjhiggins22! We're delighted to hear that Shaun provided you with professional and informative service, and Greg was helpful during your visit to the sales floor. James in the parts department ensured you were well-informed about future needs. We're thrilled to have provided you with one of your best dealership service center experiences, and we look forward to assisting you in the future!

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