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Lawton Chrysler Jeep Dodge RAM

Lawton, OK

Overview
Employees
Reviews
Vehicles
4.4
3,163 Reviews
Leave all preconceived notions about car dealerships at the door. Lawton Chrysler Jeep Dodge RAM is a singular car buying experience. Not only do we have vehicles of the highest caliber and one of the largest inventories in the area, but we also offer you an amicable, pressure-free car buying environment where you can feel free to ask questions, test out any vehicle, and rest assured you're dealing with a well trained, knowledgeable and trustworthy staff. If you're in Fort Sill, Norman or Ardmore, Oklahoma or Wichita Falls, Texas, Lawton Chrysler Jeep Dodge RAM wants to be your favorite place to shop for a vehicle.
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215 SE Interstate Dr

Lawton, OK

73501

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Showing 3,163 reviews

April 10, 2024

work done ok-cost for parts/analize way out of limit when know reported problem More

by gnjparker8259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your feedback from your recent visit to the service department of Lawton CJD. The cost of vehicle ownership has increased over the last few years due to many factors. We attempt to keep the charges as low as possible, but inflation has hurt everyone. We are pleased to hear that the work was done to your satisfaction as we hold that to the highest of standards. If you wish to discuss your visit further, please dont hesitate to reach out to me. My direct line is 580-771-3339. Thank you, Todd Brown.

April 10, 2024

This is the worst dealership in the state of Oklahoma I wouldn't recommend anyone to this Dealership they ripped me off for 5k. LONG story short they lied and never worked on my truck but charged me 5k the More

by LONDONDICKSON123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel
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Apr 15, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback from your recent service visit to Lawton CJD. We strive to fix every vehicle right the first visit, but it appears that we have fallen short. I personally spent time with your vehicle on your 2nd visit when you brought it back to our facility. Unfortunately, we have had issues duplicating the concern that you were having. We had a master technician assigned to your vehicle both times it was in. We asked you to ride with a technician to show him what you were feeling but you did not bring it back to our facility. Rest assured, we did install the parts and completed the maintenance on the vehicle that you paid for. While it's understandable that you may not feel entirely satisfied with the outcome, I urge you to provide an accurate review, avoiding any misleading claims. Should you wish to discuss this matter further, please feel free to reach out to me directly at 580-771-3339. Thank you.

April 10, 2024

Always great service at this dealership. Everyone is always friendly and helpful at every service. More

by JEFF.HIRSCHFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel
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Apr 11, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words, Jeff! We're delighted to hear that you consistently receive great service from our dealership. Providing a friendly and helpful experience for our customers is our priority, and we're grateful for your feedback. If there's anything else we can assist you with, please don't hesitate to let us know.

April 10, 2024

Mr Butler was awesome so was Chrysler Jeep and Dodge ram put is in a new car paid off our old car More

by qlockwood26.wl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

That's fantastic to hear, qlockwood26.wl! We're thrilled that Mr. Butler and our team at Chrysler Jeep and Dodge Ram were able to assist you in getting into a new car and paying off your old one. Your satisfaction is our priority, and we're grateful for your feedback. If you ever need anything else, don't hesitate to reach out.

April 10, 2024

Excellent dealership! Well organized clean and the employees very attentive! I always enjoy my visits for service More

by jermaine.finley76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

We're thrilled to hear that you had an excellent experience, Jermaine.finley76! Providing a well-organized and clean environment, along with attentive service, is what we aim for. Thank you for your kind words, and we look forward to continuing to serve you during your future visits for service.

April 10, 2024

Had a great experience with Mike and the whole team. Things took a bit longer then hoped for the but the politeness and help was fantastic. More

by ANDREWWIGLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Turrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike. He was a rotating sales member that was there for the sale., Tanner Sampley
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Apr 11, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Andrewwigle! We're glad to hear that Mike and our team provided you with fantastic service, despite any delays. Your satisfaction is important to us, and we appreciate your understanding. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

April 08, 2024

The appointment was set fast and the work professionally done, all of my questions were addressed. More

by TIALPA67
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
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Apr 08, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, TIALPA67! We're glad we could assist you promptly and address all your questions. If you ever need our services again, feel free to reach out. Have a wonderful day!

April 08, 2024

Very professional and extremely thorough. The wait was short and everyone was very helpful Thanks More

by TIALPA67
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
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Apr 08, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words, Tia! We're delighted to hear that you had a positive experience with us. If you have any further questions or need assistance in the future, don't hesitate to reach out. Have a great day!

April 06, 2024

I did not appreciate the way that I was lured to the dealership under the false belief that I had won $1,800, just to have the employees attempt to force me into a 2020 Honda by insulting my current ca More

by Destineebrandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t remember the employees name
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Apr 26, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

We're truly sorry to hear about your disappointing experience at our dealership. It's certainly not our intention to mislead or pressure our customers in any way. Your feedback is incredibly valuable, and we take it seriously. We'll be investigating this matter internally to ensure that such incidents do not happen again. Your time is precious, and we apologize for any inconvenience caused. If there's anything we can do to make it right or assist you further, please don't hesitate to reach out.

April 06, 2024

Great people. Friendly staff. Very helpful in finding the right vehicle snd being able to get you financed and out the door. Really helped me out. More

by jlc19882015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg swafford
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Apr 08, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words, jlc19882015! We're delighted to hear that you had a positive experience with us. Providing excellent service and helping our customers find the right vehicle is our top priority. If you have any further questions or need assistance in the future, feel free to reach out. Drive safe and enjoy your new vehicle!

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