Lawton Chrysler Jeep Dodge RAM

People we spoke with were very nice and accomidating and noligible. However no one listened to our main concern. We had only a trade in to put down for a new car. We told everyone to include tax, title, and noligible. However no one listened to our main concern. We had only a trade in to put down for a new car. We told everyone to include tax, title, and license in the loan. We explained that we didn't have money to show up at the tag office and have to pay a lot of money for the tag. We went to the tag office for an estimate of how much it would be. For us on a fixed income $1600.00 is a major hardship. I'm still not sure how we will come up with that. The overall experience at the dealership was great. I just wish everyone listened to our concerns more closely. More

Everyone was very nice and helpful but the finance officer refused to include our tax, title and license fee in the loan, saying it was only $700 or so and not worth the extra finance charge.. we aske officer refused to include our tax, title and license fee in the loan, saying it was only $700 or so and not worth the extra finance charge.. we asked him several times but he wouldn’t listen, saying we’d be able to save the money from not making two car payments on our old car. The original salesman said we wouldn’t have a car payment for two months, but it’s actually only one month, because the contract only gave us 45 days, so April is our only month without a car payment. . We reluctantly agreed to sign because we really liked the car. The next day I went to the tag office to get a new Pikepass and they told me the taxes, etc were going to be $1660. Since we live on a fixed income of social security, there’s no way we can pay that. So now we will be forced to try to get a personal loan and incur even another bill. I feel like our pleas at the dealership fell on deaf ears, and had our request been granted, we could avoided all this. I can’t help feeling we were more than a bit manipulated but we were too ignorant to that fact at the time. On hindsight, I wish we hadn’t bought the car. More

Good experience, friendly and helpful Shaun took the time to make sure all the issues were fixed before we left the dealership to make sure all the issues were fixed before we left the dealership More

Clean, nice place an employees were great , worked with us, an was helpful in what they knew. us, an was helpful in what they knew. More

Michael the manager and chea the sales person were very good at there jobs and help me very much good at there jobs and help me very much More

Well staffed, knowledgeable salesmen. Took time to explain the process as we went through the sale. Took time to explain the process as we went through the sale. More

Quick service, and identified issues that should be taken care of , thorough in all aspects care of , thorough in all aspects More

I'm not impressed From a previous experience I was charged to replace my fuel tank approximately 1300 to 1500 I couldnt pump gas into truck it clicked off continuously Around covid period Next morning charged to replace my fuel tank approximately 1300 to 1500 I couldnt pump gas into truck it clicked off continuously Around covid period Next morning after picking up my truck I was at gas pumps I had the same problem wouldn't stop clicking continuously still Took it back They ordered the part I actually needed that i mentioned may be the problem the neck where gas goes into tank I was never compensated for any of the work they did that I didn't need I had them do another job But I never will again My husband had recently passed That was very disappointing More

Warranty repair on tire Had to have tire replaced, Ariel was great at getting it taken care of and getting me a loaner car while I waited. was great at getting it taken care of and getting me a loaner car while I waited. More

The experience was great. The work was completed on time. The dealership was nice and clean The work was completed on time. The dealership was nice and clean More