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Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,952 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,952 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
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August 25, 2022
They try hard. Sometimes they make mistakes, but they are always willing to atone for them. Sometimes they make mistakes, but they are always willing to atone for them. More
by kerrrrek
Verified Customer
August 25, 2022
In the last 8-10 years or so I have purchased 7 Dodges 4 of them have been brand new. This last visit has been a complete nightmare from start to finish and this will probably be my last purchase from this of them have been brand new. This last visit has been a complete nightmare from start to finish and this will probably be my last purchase from this dealership. More
by Michael_Jackson
Employees Worked With
August 25, 2022
I do not care for this dealership. It takes WAY to long to do simple oil change. If my appointment is at 10 my vehicle should be done by no later then 10:45 and that’s being generous i It takes WAY to long to do simple oil change. If my appointment is at 10 my vehicle should be done by no later then 10:45 and that’s being generous instead it took almost 2 hours. Then trying to get in for an appointment to flush the transmission…1 month wait that’s crazy! More
by your_angel_913
Employees Worked With
Other Employees :
Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
August 24, 2022
Law to Dodge has a great service department that puts their customers first. They are friendly and courteous. They had our vehicle in the bay at the time of our appointment and out in a timely manner. Th their customers first. They are friendly and courteous. They had our vehicle in the bay at the time of our appointment and out in a timely manner. The service manager, Sean and payment clerk, Taylor were friendly and professional in tak8care of us and our car. More
by taylorpd
August 17, 2022
Should always be room for improvements. I don't know what can be improved, ask your employees. Also when they KNOW a month or more that someone has an appointment the part should be in sto I don't know what can be improved, ask your employees. Also when they KNOW a month or more that someone has an appointment the part should be in stocks. I wasted a day and gas going to have the recall taken care of and they didn't have the part. I live 30 miles away. I feel I'm owed $20.00 for gas. More
by Gina
Employees Worked With
Other Employees :
Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
August 12, 2022
I arrived a few minutes early and was greeted by smiling faces. Everyone was in a good mood. Warranty work took longer that was expected but the service manager came out and found me to explain what was g faces. Everyone was in a good mood. Warranty work took longer that was expected but the service manager came out and found me to explain what was going on and why there was a delay in getting it completed. Great communication was the key to this visit. More
by Ralph
Employees Worked With
I did not get anyones name.
August 10, 2022
I was told they could get my truck done when the parts came in on July 26th. I called on the 26th and was told they couldn’t get my vehicle in until the 16th of August came in on July 26th. I called on the 26th and was told they couldn’t get my vehicle in until the 16th of August More
by Rodneyjarman
Employees Worked With
Danielle Flemming, Bryce Lapham
