Lawton Chrysler Jeep Dodge RAM - Service Center

Dishonest Service Department. Recommended 4 fluid services that were not needed. I only have 63K miles on truck and they recommended services that are done at 100K and 150K. Wh Recommended 4 fluid services that were not needed. I only have 63K miles on truck and they recommended services that are done at 100K and 150K. When I got home I popped the hood and the dipstick was almost halfway out with all splattered all over the engine. They would not rotate tires because they said rear tires needed replaced and they only have 33K miles on them. I looked at reviews on this dealership and lots of same comments about the service department. Disappointed that I cannot take my truck to my hometown dealership because you cannot trust them. More

My vehicle was almost over the extend warranty miles. They let me drop my truck off and do the diagnostic. Once that was done and I was able to pick up and return when the part came in and was scheduled. They let me drop my truck off and do the diagnostic. Once that was done and I was able to pick up and return when the part came in and was scheduled. More

Danielle, Brittaney and Tyler are super helpful and great to work with. Great team to work with. to work with. Great team to work with. More

Brittaney was fabulous and quite the multi-tasker. She took the time and helped me being a new customer and first timer walked me through getting the help I needed. She used a very friendly approach a She took the time and helped me being a new customer and first timer walked me through getting the help I needed. She used a very friendly approach and did all the communications with the warranty company and got me fixed up with an appointment. When I came in for my appointment Danielle got me fixed right up. More

Warm welcome. Easy and fast to get an appointment for my car. Very reactive and the prices are correct. Easy and fast to get an appointment for my car. Very reactive and the prices are correct. More

Great service department! Danielle was exceptional in providing information about the differential fluid change. During the process a nail in a tire was found and dealt with a Danielle was exceptional in providing information about the differential fluid change. During the process a nail in a tire was found and dealt with as well. Timely work. Knowledgeable service rep! More

dealer lot very crowded hard to drive around but excellent mechanic Tyler got work done quickly. excellent mechanic Tyler got work done quickly. More

Worst dealership we have ever dealt with. Wanted to charge us 8K to repair transmission when there was an active service bulletin on the issue. Took vehicle to local Chevrolet dealership t Wanted to charge us 8K to repair transmission when there was an active service bulletin on the issue. Took vehicle to local Chevrolet dealership that informed jeep dealership of jeep service bulletin. More

No schedule management, customer service, or tact. Service advisor is rude and has no people skills. I have bought 7 vehicles from here and never had good service. The service depart maybe the reason Service advisor is rude and has no people skills. I have bought 7 vehicles from here and never had good service. The service depart maybe the reason I never come back!! More

The service advisor was very professional, attentive, to my vehicle service requirements. Vehicle was completed and returned in a timely manner. my vehicle service requirements. Vehicle was completed and returned in a timely manner. More