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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,950 Reviews

1,950 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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June 30, 2022

We were traveling across country on vacation and stopped by for an issue that came up. They took a look at our Jeep and fixed the issues found the next day for us. All the staff was wonderful and we wish th More

by utewizard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Jun 30, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the kind review, utewizard. Glad we were able to get you all back on the road. If you have any questions about your service, please don't hesitate to reach out. Safe travels!

June 30, 2022

Good service nice people clean place. but they sent me a paper saying my factory warranty is up I got 13000 miles and I paid 9dollars extra a month for the platinum package 7yrs and 100000 More

by lolo67gto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
Jun 30, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Lolo67gto. Thanks for sharing your experience. We appreciate your feedback. Let us know if we can be of further assistance!

June 28, 2022

Very nice and friendly staff and fast thank y'all I look forward to taking my 2016 jeep wrangler back More

by rsq6ty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Jul 08, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We look forward to your next visit! Let us know if you have any questions. Thank you!

June 28, 2022

I brought my 2005 Dodge Ram truck to be serviced for an issue but source unknown. I brought it to the dealer as I was willing to pay extra, nearly double a common mechanic, to have the issue diagnosed cor More

by dkaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Flemming
Jul 15, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, dkaine. Thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us. We set high standards for ourselves and our team members, and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at (580) 350-6000. Thank you.

Jul 20, 2022 -

dkaine responded

Hello- Do you have a direct number? This is your general number for the dealership and no one knows which direction to point me in. However, you should be able to get my number from the service invoice and call my cell number.

June 27, 2022

The service was very friendly and professional. All the issues were explained and gone over to evaluate. Service was fast and on schedule More

by spike-55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming, Brittaney Smith
Jul 08, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Spike-55! We look forward to your next visit!

June 27, 2022

Danielle in the service department was incredibly helpful in insuring my work was covered under warranty. A big thank you! More

by yoda2710_2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Jul 08, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your business, yoda2710_2003. Let us know if we can be of further assistance. Thank you!

June 27, 2022

Visit was excellent. Danielle was great keeping me informed on my vehicle status while juggling several other customers. She clearly explained any issues and got me on More

by ryan.s.furlong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Jul 08, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Ryan. We're pleased to hear that Danielle made your experience five-star! Thanks for trusting our team with your vehicle needs. Let us know if you have any questions. Thank you!

June 25, 2022

Great professional service and very knowledgeable about the issue I had with my vehicle. I would highly recommend them. More

by lbush31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Jun 30, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your business and recommendation, lbush31! Let us know if we can be of further assistance.

June 23, 2022

The customer service was phenomenal. Everyone was so pleasant and accommodating. Enjoyed the visit, looking forward to going back. More

by bkelley667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Jun 24, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing, bkelley667. We look forward to your next visit. Have a great day!

June 23, 2022

Outstanding customer service and expert technician, Tyler, worked quickly to get my truck back on the road with personal attention rarely seen today More

by kurt.l.douglas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Price
Jun 24, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience, Kurt. Your business is greatly appreciated and we look forward to your next visit. Have a wonderful weekend!

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