Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,919 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,919 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
Sort by
April 01, 2022
Got what i needed completed and took care of a recall while i was there. while i was there. More
by JWorkman
Verified CustomerEmployees Worked With
Other Employees :
Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
March 31, 2022
Very quick service. Was easy to communicate with them and get scheduled. Pretty satisfied. Will be back for future service. Was easy to communicate with them and get scheduled. Pretty satisfied. Will be back for future service. More
by kelseesm3490
Employees Worked With
Danielle Flemming, Brittaney Smith
March 31, 2022
This representative Shaun was very attentive and even recalled my vehicle from the last visit so an excellent employee who pays attention to detail and insurance as a customer gets what they want or at l recalled my vehicle from the last visit so an excellent employee who pays attention to detail and insurance as a customer gets what they want or at least get the answers if they need More
by Glamjunction69
Employees Worked With
March 29, 2022
Great oil change. It was free with our purchase of truck. Was asked if we also wanted the tire rotation. Usually a tire rotation is a standard thing included in an oil It was free with our purchase of truck. Was asked if we also wanted the tire rotation. Usually a tire rotation is a standard thing included in an oil change. We were made to beleive no different. We were not told it would be an extra cost(as we went in only to get the free oil change). Went to desk to checkout a f were told we owed money for the rotation. Not happy nor pleased with that part of our experience. People should be made aware of a service costing something "extra". More
by carolinegirl21
Employees Worked With
March 29, 2022
As always I was take excellent care of. Service time was prompt and as always courteous . Service time was prompt and as always courteous . More
by DominaEpona
March 28, 2022
They are very friendly and the waiting room is very clean every one seemed happy to be there every one seemed happy to be there More
by Joseph.csordas
Employees Worked With
Other Employees :
Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
March 27, 2022
While the original requested service only took a reasonable time, the upsell service could not be completed in a reasonable timeframe. After a nearly one-hour wait, I told the service advisor that reasonable time, the upsell service could not be completed in a reasonable timeframe. After a nearly one-hour wait, I told the service advisor that I would have the additional service at a later date ( they were still waiting for delivery of a filter ). When I attempted to leave the facility, I found my seat adjustment would not work correctly. Bottom line is the service rep returned my vehicle to the service area, fixed the seat adjustment problem, and since the upsell filter had now arrived, installed it at no charge - just for the trouble and aggravation. I’m definite a happy customer. More
by Stephen.o.webb Swebb
Employees Worked With
Unfortunately I don’t know the service attendant’s name.
