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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,920 Reviews

1,920 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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February 09, 2022

The staff were all Profesional and very helpful and knowledgeable with a well maintained felicity and fast friendly service. More

by dearly60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
Feb 10, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your wonderful review and five-star rating, Dearly60. Thanks for visiting Lawton Chrysler Jeep Dodge RAM. Have a great weekend.

February 08, 2022

The staff seemed friendly and the establishment was clean and tidy, also offered snacks while you wait. More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
Feb 08, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for visiting, Rob! We're happy our service department exceeded your expectations and we hope see you again soon!

February 08, 2022

Took my car in because my gears are slipping and my car sat there for three days they didn’t do anything to it. Then told me to come pick it up because of the storm coming in. More

by ALEXISHORNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
Feb 16, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, Alexis. Thank you for providing candid feedback and making us aware of this. We apologize for the level of service that you received. At our dealership we set high standards for ourselves and fellow team members, and feedback like yours helps us to continue improving. Please give us a call, so we can speak with you in more detail about your visit. Thank you

February 08, 2022

I took advantage of the snow and I was able to be seen in 30 minutes. More

by kingdonald83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Feb 08, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We like the way you think, KingDonald83! We appreciate your five-star rating and hope to see you again soon. Thank you!

February 08, 2022

Great experience. I have always bought from Lawton Chrysler Jeep Dodge Ram because they are honest and direct. They have amazing customer service. I have always contacted Taylor for services needed. S More

by JuliaTroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Wood
Feb 08, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Great review, Julie! We appreciate your business and recommendation. Hope to see you again soon. Thank you!

February 08, 2022

Service department was very friendly and took care of me as soon as I walked through the doors. They worked quickly and had me in and out of the dealership within 30min. More

by Abigail Aceves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Feb 08, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your business, Abigail. Thanks for trusting our service team at Lawton Chrysler Jeep Dodge RAM. Let us know if you have any questions. Thank you!

February 08, 2022

Brought my pick up in for overheating problem and I was told that I will need cylinder heads replaced that will cost 3,600 dollars to repair, I took my pick up to another shop and the problem was the therm More

by mose.eldridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hello Mose. Thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at (580) 350-6000. Thank you.

February 07, 2022

Danielle and staff are completely amazing! Love everyone at your dealership that have ever been around! More

by starksamanda247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming, Brittaney Smith
Feb 08, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your wonderful review, Starksamanda247. Thanks for trusting us with all your vehicle needs. We'll see you next time!

February 03, 2022

Since 2016 I have ONLY taken my vehicles to LCJD for servicing. The service department is amazing. Brittaney kept me updated on the status of my car. She also went over all of the service options with m More

by kristi_natario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor- her customer service skills are phenomenal., Brittaney Smith
Feb 03, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience, Kristi_Natario. We enjoy hearing how team members like Taylor and Brittaney uphold our high standard of customer service to exceed your expectations! We hope to see you again soon!

February 03, 2022

Had an appointment, meant nothing apparently. Ask to reschedule and was told yes but no idea if they could get it in that day either. why have appointments??? just tell me so i can take the vehicle to a More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Feb 16, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hi there. Thank you for providing candid feedback and making us aware of this issue. We apologize that your expectations were not met and sincerely apologize for the level of service that you received. At our dealership we set high standards for ourselves and fellow team members, and feedback like yours helps us to continue improving. Please give us a call at (580) 350-6000, to discuss further. Thank you.

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