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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,913 Reviews

1,913 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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December 08, 2024

So far, Everything is working Great! The problem seems to be repaired and I had no problem with the personal More

by dunbartrojans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad to hear the issue is resolved and that you had a positive experience with our team. We appreciate your trust in us! 😊

December 06, 2024

I had a problem with my front left steering making a rubbing sound, told the dealership about it, was told to bring it back in. I took it back, They seems to have found the problem, they repaired it an More

by dunbartrojans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience! We're glad to hear the issue was resolved quickly and to your satisfaction. We appreciate your trust in us and are happy to have been able to help! 😊

December 06, 2024

Have updated the phone numbers associated with each vehicle 3 times now. They still call and text the wrong numbers. Went to have 1 thing fixed and they never informed me of another problem. Truck wou More

by amtalada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback regarding your recent visit to the Lawton CJD service department. We strive to provide a thorough and complete inspection of every vehicle in our care. While we do our best to identify potential issues, some problems may arise unexpectedly. We hope you will give us another opportunity in the future to earn your trust and business. If you'd like to discuss your experience further, please don't hesitate to reach out to me directly at 580-771-3339. Thank you, Todd Brown

December 04, 2024

Shaun is an engaging service rep and was accomodating to using the exact oil and filter I wanted. I wanted full synthetic oil and a mopar filter, not the Bparts brand oil filter marketed by Stellantis tha More

by onezst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We're glad Shaun could accommodate your request for full synthetic oil and a Mopar filter. We offer additional services based on factors like the year, model, and mileage of your vehicle, with the goal of keeping it in top shape. We understand your concerns and will make sure our team focuses on the service you came in for. We appreciate your business and hope to provide a smoother experience next time.

December 03, 2024

A the members that I interacted with at the servicing department were great and knowledgeable. I appreciated all their hard work. More

by matthewbato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Matthew! We’re glad to hear our service team provided you with great, knowledgeable assistance. Your appreciation means a lot to us, and we look forward to serving you again!

December 01, 2024

What a promise you they do not twenty thousand and I screwed me never again More

by Kovachkdk46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Santiago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Turrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Butler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Sampley
Dec 03, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

We sincerely apologize for any frustration you've experienced. Please reach out to us directly so we can better understand your concerns and work toward a resolution.

November 28, 2024

Haven’t spent much time at the dealership. Will probably start. Thanks for your help Shaun More

by powersall44
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad Shaun could assist you, and we look forward to helping you more in the future. Don't hesitate to reach out if you need anything!

November 28, 2024

This dealership doesn't stick by its word. And they don't have the place in order.no one knows what's going on .customer service is trash! U need new general manager More

by Kovachkdk46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

We’re sorry to hear about your disappointing experience. Your feedback is important to us, and we’d like the opportunity to address your concerns. Please contact us directly so we can work toward improving and making things right.

November 25, 2024

Ariel is an amazing worker and a very talented and professional working. She is such an acceccept for any type of employment. More

by stephanierussell1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drivers
Nov 25, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the wonderful feedback, Stephanie! We’re so glad to hear about your experience with Ariel—she truly is an asset to our team. 😊

November 23, 2024

They are efficient, professional, knowledgeable about my car and what is needed in preventive maintenance to keep the vehicle running well. More

by JOHN.W.REID13
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words, John! We're glad to hear our team provided efficient and professional service. Keeping your vehicle running smoothly is always our priority! 🚗😊

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