Back

Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,950 Reviews

1,950 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

Sort by
December 02, 2021

Performed the job by my appointment time, and was courteous. Provided drinks and snacks if you decided to wait. More

by cathyburnett60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Tony White, Alec Ernce, Danielle Flemming
Dec 02, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for visiting our service department, Cathy. We appreciate your business and look forward to your next visit. Have a great day!

December 01, 2021

The work took a long time & I was not kept update to date on the progress of my car. When I picked up my car it pulled severely to the right which it was not doing when I dropped it off. Stay away. Poor wor More

by caileighmh101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony White
Jan 27, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hello Caileighmh101. Thank you for bringing this to our attention. We set high standards for ourselves and our team members, and feedback like this will help us to improve. We appreciate your business and hope to work with you again. Thank you.

December 01, 2021

After having appointment there, it took a complete day to fix an 2 hour problem. Need more mechanics or better scheduling patrons. Happy with the problem getting fix but no so with having the vehicle there l More

by Thriller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Dec 02, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Thriller. We appreciate your business and hope to get you in and out quicker next time. Have a great day!

December 01, 2021

Honestly disappointed in the service department and probably wouldn’t go back. I never once received an ETA on when it would be completed. The clerk called me once and informed me I would get an ETA be More

by kpg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who
Jan 27, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Your feedback is greatly appreciated, KPG. We appreciate you bringing this to our attention. Your experience will be used to coach our team to the benefit of others. Thank you.

December 01, 2021

They made a very boring task go smoothly, and repaired my tire that has a screw in it. They did good work and I'm thankful. More

by stephen.t.wood2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Dec 02, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Stephen! Thank you for taking the time to review our service. We hope that your problem does not arise again but if it does, we are looking forward to providing you with another high-quality experience! Thank you:)

November 30, 2021

Had a great and easy experience. This is my third time visiting Lawton CJDR and I will continue to use this dealership. More

by chandlerlee14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Tony White, Alec Ernce, Danielle Flemming
Dec 01, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Chandlerlee44! Thank you for trusting us with your vehicle needs. Your repeat business is greatly appreciated! We look forward to your next visit. Thank you!

November 28, 2021

They got me an appointment when I needed it and the employees were nice and friendly! More

by TTTSLN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names of the people that serviced me that day!
Dec 01, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Glad to hear our team got you all squared away on your time, TTTSLN! We appreciate your business and look forward to your next visit. Thank you!

November 26, 2021

The service was quick and the staff were extremely friendly. I will continue to co.e in for services. More

by dunkcw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Tony White, Alec Ernce, Danielle Flemming
Dec 02, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Dunkcw. Thanks for trusting us with your vehicle. We appreciate your business and look forward to your next visit. Thank you!

November 25, 2021

Excellent service done on my truck and done in a good time line within the time prescribed More

by TONY79934
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Dec 02, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Tony, we are happy to hear our service team got you back on the road quickly. Thank you for sharing your experience! Let us know if you have any questions.

November 25, 2021

Very friendly and quick service. Will definitely be coming back in again for the next service More

by JDAIGLE75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Tony White, Alec Ernce, Danielle Flemming
Dec 02, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Yay! We look forward to your next service, Jdaigle. Thanks for taking the time to review and rate our service department. Have a great day!

...
137
...