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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,913 Reviews

1,913 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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September 01, 2021

My experience didn’t start out too well but once I spoke with Brittaney, she was able to help me get things situated with my vehicle. I appreciate her patience and reassurance that I’d be taken care of. More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Sep 02, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

RS, we hate to hear that things got off to a rocky start. However, we are pleased to hear that Brittaney listened to you and got everything situated. We appreciate your feedback and thank you for trusting Lawton Chrysler Jeep Dodge Ram with your vehicle. Have a great day!

August 28, 2021

Ordered a 50 gallon tank for my ram 2500 power wagon they ordered it it’s a Mopar tank two months later it comes in and it doesn’t even fit. More

by erjlineman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Flemming
Aug 31, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hello! I’m so sorry you are dissatisfied with your experience at Lawton Chrysler Jeep Dodge Ram. We’re typically known for our exceptional attention to detail and we regret to have missed the mark. We would like the opportunity to make this right. Please give us a call at (580) 350-6000. Thank you.

Sep 01, 2021 -

erjlineman responded

Do you have one of the best sales department in this part of the country he’s Daniels especially, but I don’t understand how I tell them it’s a Dodge power wagon and they have all the tools and applications to order the tank and it’s for a long bed gasoline 2500 just seems like a lot of wasted time and effort I still have no problem with the dealership in general.

August 27, 2021

I brought my DODGE RAM 1500 in to Lawton Chrysler Jeep and Dodge RAM, and my vehicle was done in 4 days. Mrs. Britney Smith from the Service department was excellent. She went all out her to get my truck More

by retiredjohnson76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Britney Smith
Aug 30, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hey Johnson! Thank you for taking the time to review our service. We hope that your problem does not arise again but if it does, we are looking forward to providing you with another high-quality experience!

August 27, 2021

Brittany was very pleasant and great to work with! Daniel left a voicemailupdating the progress of the job and I was able to ick it up that afternoon. More

by Rae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany
Aug 30, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Rae, we are excited to hear our service team got you squared away. We appreciate you trusting your vehicle with us. Thank you!

August 25, 2021

I'm from NC the people was nice and helpful thank you I would recommend them to anyone I will be returning the next time I need a service if I'm in Lawton Ok More

by farmboy0410
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith thank you
Aug 25, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Farmboy! Thank you for getting your vehicle serviced at Lawton Chrysler Jeep Dodge RAM! Glad we were able to service your vehicle and get you back on the road. Safe Travels. Thank you!

August 24, 2021

Inhad a very pleasurable experience with the Service deoartment and most especially Ms. Danielle Morales the Service Advisor. She was able to meet all of my expectations and my Ram is back on the road w More

by glenchaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Morales, Danielle Flemming
Aug 25, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hello Glen! Danielle is pretty amazing! We are happy to hear about your positive experience in our service center. If you have any questions, please do not hesitate to reach out. Thank you!

August 24, 2021

Excellent service and friendly staff. My car was serviced and I was kept informed on the status. At the end I was given a review of the services and the pertinent charges. I appreciate the customer service More

by adrianalizeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecily Munn, Danielle Flemming
Aug 25, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Adrianalizeth! We appreciate you taking a moment to share your positive experience at Lawton Chrysler Jeep Dodge Service Center. We hope to see you again soon(for routine maintenance, that is). lol. Have a great week!

August 20, 2021

Very well and was fast service new wait I was there for and very nice staff over all nice place and nice shop with nolegeable staff More

by CARLOS909091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecily Munn
Aug 25, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Carlos. Thanks for your bringing your vehicle to Lawton Chrysler Jeep Dodge Service Center. Glad to hear you were in and out quickly, as we understand our customer's time is important. We look forward to your next visit. Thank you!

August 19, 2021

I have not had any issues with this dealership. they are fast, friendly and i like the text options while my vehicle is being serviced. More

by Flee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecily Munn, Danielle Flemming
Aug 25, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Flee. Thank you for visiting Lawton Chrysler Jeep Dodge Service Center. We understand that our customers are busy, so a quick text update is a plus! Let us know if you have any questions about your service. Thank you!

August 18, 2021

Great service. Service completed in a timely manner. Service writer was polite and professional. I was from out of state and I was able to make a same day appointment. Much appreciated. More

by swnobles65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany
Aug 25, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Swnobles. Glad to hear we were able to get you in and out quickly. We appreciate you traveling to get your vehicle serviced at Lawton Chrysler Jeep Dodge. If you have any questions, give us a shout (580) 350-6000. Thank you!

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