Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,915 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
Shaun is absolutely the best. There was a hiccup with my appointment and I was ready to take my Jeep someplace else. Shaun went that extra mile to get me in and get the job done right. This is not the first appointment and I was ready to take my Jeep someplace else. Shaun went that extra mile to get me in and get the job done right. This is not the first time that Shaun has assisted me here. He is truly an asset to the company. More
Was helped right a way by Shaun who was very friendly and willing to help or answer any questions. Overall the wait wasn't long and my vehicle needs were taken care of at a timely matter. willing to help or answer any questions. Overall the wait wasn't long and my vehicle needs were taken care of at a timely matter. More
had an appointment on the 28 JULY, for a oil change and tires rotation. Shaun met me at the door, took my keys and said your vehicle will be done soon. I was out by 45mins. tires rotation. Shaun met me at the door, took my keys and said your vehicle will be done soon. I was out by 45mins. More
First let me start off by saying the service advisor working with me, Danielle Fleming, was absolutely amazing. Every time I called or came in to check on the status of my vehicle, she pointed me in the working with me, Danielle Fleming, was absolutely amazing. Every time I called or came in to check on the status of my vehicle, she pointed me in the right direction and did not give me the run around. I tremendously appreciate the hard work and dedication she put forth to ensure the service on my vehicle was completely in a very timely manner. From what I have seen, Danielle has an outstanding work ethic and performs her job with the utmost professionalism. I would definitely recommend anyone to see her if they need any services on their vehicles in the future. The only down side to my experience I was subject to was lack of service technicians. The three times I went to retrieve something from my vehicle, I only ever saw one gentleman working in there with at least five active services being performed. I do understand with the COVID-19 issues that are still going on and the lack of interested people willing to work, it does put a hinderance on companies as far a workload is concerned. Other than that I can not say enough good things about Danielle and the amazing job she is doing for that dealership. More
LCJDR are always very Profesional and courteous. Will continue to use them for all service needs and future purchases. Why do I need 25 words to explain this. continue to use them for all service needs and future purchases. Why do I need 25 words to explain this. More
Every time I take my vehicle in something comes out missing! However the lady at the front counter (sorry can’t remember her name) is very nice and friendly; however, I’m kinda pissed that I was told t missing! However the lady at the front counter (sorry can’t remember her name) is very nice and friendly; however, I’m kinda pissed that I was told the GM or manager would call me and never did. Due to the fact that someone stole my change out of my vehicle and went through it and this is the 2nd time it happened!!! More
I have dealt with many dealerships in the past. This dealership has been by far the most helpful and professional. Justin the manager was very helpful even though I came in late last night with my t dealership has been by far the most helpful and professional. Justin the manager was very helpful even though I came in late last night with my truck being dead . He went out of his way to help me. Could have had an attitude, but didn't was friendly and considerate to my needs. The service department was amazing , Danielle got me in and out fast. And updated me on every thing going on with my truck. And Taylor got my paper filled out and done quickly , very professional More
They really take care of your car their on time for your appointment they pay attention to all the details They also have great deals on oil change and other things that I like appointment they pay attention to all the details They also have great deals on oil change and other things that I like More
The staff was pleasant and knowledgeable, they made sure I was comfortable! The young lady in the service department kept me posted on progress and offered me a drink! I was comfortable! The young lady in the service department kept me posted on progress and offered me a drink! More