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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,940 Reviews

1,940 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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August 11, 2021

I have always serviced my car here since I got to Fort Sill, but this last oil change was different. The mechanic left some residue under the vehicle and as of 11Aug 2021 I found a puddle of oil next to t More

by nauer_penitusi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know the name
Aug 13, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, we would like to apologize for your negative experience at our dealership. If you wouldn’t mind giving us a call at 405-780-6720, we would like to learn more about your specific situation and make things right. We look forward to speaking with you! Have a wonderful day.

August 10, 2021

everybody was fantastic super great, very wonderful, superior, out of this world, and very friendly and professional and very patient when asking questions and had all the right answers More

by GARY.WYROSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Aug 30, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Gary! Thank you for taking a moment to share your experience. We are more than glad you enjoyed Lawton Chrysler Jeep Dodge Ram staff. We look forward to working with you again!

August 10, 2021

i do not wish to fill this portion out good good good good good good goood good good good good good good good good good More

by caldtax_laquita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Flemming
Aug 30, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the 5-star review! Glad to hear everything was "good good good good good good goood good good good good good good good good good." Thank you!

August 07, 2021

The Durango needed seatbelt retractor warranty service. After confirming the recall notice, the service department requested the parts. Three weeks later the parts arrived and the repair was completed. More

by DMOE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecily Munn, Danielle Flemming
Aug 30, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi DMOE0. Thanks for taking a moment to share your experience. We hope that your problem does not arise again but if it does, we look forward to getting you squared away! Thank you!

August 04, 2021

I was in a hurry to another appointment and I was made to wait a while when dropping off a vehicle for a scheduled appointment. More

by LAWTON-4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Couldn’t read name tags
Aug 13, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, we are very sorry to hear that you had such a bad experience with us. Your type of experience is not typical at our dealership. If there is anything we can do to make it right, please give us a call at 405-780-6720.

July 30, 2021

had an appointment on the 28 JULY, for a oil change and tires rotation. Shaun met me at the door, took my keys and said your vehicle will be done soon. I was out by 45mins. More

by retiredjohnson76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2021

Was helped right a way by Shaun who was very friendly and willing to help or answer any questions. Overall the wait wasn't long and my vehicle needs were taken care of at a timely matter. More

by ccnez86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2021

Shaun is absolutely the best. There was a hiccup with my appointment and I was ready to take my Jeep someplace else. Shaun went that extra mile to get me in and get the job done right. This is not the first More

by STEPHEN.RITTER1
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2021

First let me start off by saying the service advisor working with me, Danielle Fleming, was absolutely amazing. Every time I called or came in to check on the status of my vehicle, she pointed me in the More

by john.carter.23.jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
July 26, 2021

LCJDR are always very Profesional and courteous. Will continue to use them for all service needs and future purchases. Why do I need 25 words to explain this. More

by Jgreer1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Shirvinski, Cecily Munn, Richard Wallis, Tony White, Alec Ernce, Danielle Flemming
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