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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,915 Reviews

1,915 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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June 25, 2021

Danielle was awesome even if she was pulled in every direction. She was very professional and polite and was able to take care of everyone in a timely manner More

by wyattjones0801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
June 25, 2021

Workers were friendly and helpful. Ashley and person with her were great. More

by dkaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley, plus another female but did not get her name.
June 22, 2021

Poor communication. Was told to come in and my car wasn’t even ready, had to wait another day. Paid over 900 dollars for work I coulda gotten done else where. More

by patrick.t.geirin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The guy who worked on the vehicle was the problem , Danielle Flemming
Jul 27, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hello Patrick, Your happiness is our number one priority, and this is not the standard we strive for here at Lawton CJDR. Thank you for taking the time to give us your feedback. We would like the opportunity to make this right. Please give us a call at (580) 350-6000.

June 22, 2021

Easy to deal with and prompt on getting my warranty service taken care of. More

by MMORELAND1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2021

Absolutely incredible service! I no more sat down and it seemed like my truck was already finished! Very friendly service advisors and managers! Definitely will be returning! More

by stephen_love15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecily Munn, Tony White, Danielle Flemming
June 18, 2021

Staff was polite and service was quick. The 25 word minimum here is what you should fix if you want someone to complete a survey. More

by Jeremieolliso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecily Munn
June 17, 2021

Nice and friendly dealership that I enjoy attending and getting work done on my car. Ray Ortega is a great car salesman that I can trust completely More

by KEVINGULLEY38
Recommend Dealer
Yes
Employees Worked With
Reinaldo Ortega
June 16, 2021

very professional kept a good time line gave me ride to and from work gave me a call when ready and ask if I needed a ride over all very satisfied More

by vrevilla61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2021

Great service every time I come in and have my vehicles done always friendly and polite employees to help me needs and takes go care of my car More

by HAULIN1595
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
June 15, 2021

Service was good don’t remember the female name. The problem could not be duplicated so nothing was fixed. The problem is still happening but every time I get ready to go to shop, the camera starts work More

by henryhankprice
Customer Service
Recommend Dealer
Yes
Employees Worked With
Don’t remember the female name, sorry, the problem could not be found.
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