Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,940 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
I have always serviced my car here since I got to Fort Sill, but this last oil change was different. The mechanic left some residue under the vehicle and as of 11Aug 2021 I found a puddle of oil next to t Sill, but this last oil change was different. The mechanic left some residue under the vehicle and as of 11Aug 2021 I found a puddle of oil next to the oil filter. December is my next oil change, if this happens again I will stop coming to LCJDR. More
everybody was fantastic super great, very wonderful, superior, out of this world, and very friendly and professional and very patient when asking questions and had all the right answers superior, out of this world, and very friendly and professional and very patient when asking questions and had all the right answers More
i do not wish to fill this portion out good good good good good good goood good good good good good good good good good good good good goood good good good good good good good good good More
The Durango needed seatbelt retractor warranty service. After confirming the recall notice, the service department requested the parts. Three weeks later the parts arrived and the repair was completed. After confirming the recall notice, the service department requested the parts. Three weeks later the parts arrived and the repair was completed. More
had an appointment on the 28 JULY, for a oil change and tires rotation. Shaun met me at the door, took my keys and said your vehicle will be done soon. I was out by 45mins. tires rotation. Shaun met me at the door, took my keys and said your vehicle will be done soon. I was out by 45mins. More
Was helped right a way by Shaun who was very friendly and willing to help or answer any questions. Overall the wait wasn't long and my vehicle needs were taken care of at a timely matter. willing to help or answer any questions. Overall the wait wasn't long and my vehicle needs were taken care of at a timely matter. More
Shaun is absolutely the best. There was a hiccup with my appointment and I was ready to take my Jeep someplace else. Shaun went that extra mile to get me in and get the job done right. This is not the first appointment and I was ready to take my Jeep someplace else. Shaun went that extra mile to get me in and get the job done right. This is not the first time that Shaun has assisted me here. He is truly an asset to the company. More
First let me start off by saying the service advisor working with me, Danielle Fleming, was absolutely amazing. Every time I called or came in to check on the status of my vehicle, she pointed me in the working with me, Danielle Fleming, was absolutely amazing. Every time I called or came in to check on the status of my vehicle, she pointed me in the right direction and did not give me the run around. I tremendously appreciate the hard work and dedication she put forth to ensure the service on my vehicle was completely in a very timely manner. From what I have seen, Danielle has an outstanding work ethic and performs her job with the utmost professionalism. I would definitely recommend anyone to see her if they need any services on their vehicles in the future. The only down side to my experience I was subject to was lack of service technicians. The three times I went to retrieve something from my vehicle, I only ever saw one gentleman working in there with at least five active services being performed. I do understand with the COVID-19 issues that are still going on and the lack of interested people willing to work, it does put a hinderance on companies as far a workload is concerned. Other than that I can not say enough good things about Danielle and the amazing job she is doing for that dealership. More
LCJDR are always very Profesional and courteous. Will continue to use them for all service needs and future purchases. Why do I need 25 words to explain this. continue to use them for all service needs and future purchases. Why do I need 25 words to explain this. More