Back

Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,940 Reviews

1,940 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

Sort by
July 26, 2021

My gun cap fell off while I was driving on the same day i had my tires rotated. So I had to buy another one. More

by b.vescovi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
July 26, 2021

Every time I take my vehicle in something comes out missing! However the lady at the front counter (sorry can’t remember her name) is very nice and friendly; however, I’m kinda pissed that I was told t More

by CRYSTAL_GRIZZLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Shirvinski, Cecily Munn, Richard Wallis, Tony White, Alec Ernce, Danielle Flemming
Aug 13, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, Crystal. We are sorry that your experience wasn't up to your expectations. Please give us a call so we can discuss this further. We are not happy until you are happy so we would like to make this right. Our number is 405-780-6720.

July 25, 2021

I have dealt with many dealerships in the past. This dealership has been by far the most helpful and professional. Justin the manager was very helpful even though I came in late last night with my t More

by Jonathan Gleaves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Taylor and Cody , Troy Ayers, Justin Gearhart, Tony White, Danielle Flemming
July 22, 2021

They really take care of your car their on time for your appointment they pay attention to all the details They also have great deals on oil change and other things that I like More

by fontellalewis66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Shirvinski, Cecily Munn, Richard Wallis, Tony White, Danielle Flemming
July 21, 2021

The staff was pleasant and knowledgeable, they made sure I was comfortable! The young lady in the service department kept me posted on progress and offered me a drink! More

by matt.dillman929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Ernce, Danielle Flemming
July 16, 2021

Fast and friendly service great bunch of people great service smooth and quality serviceman my appt. Got in and out with no problems quite painless More

by towhook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2021

I brought my car in for a oil change they didn’t check or change tire pressure and wanted me to bring it back and drop it off again and I had to work I drop my car for oil change and it took 3 hour More

by shadonna.jennings25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, Shadonna. Thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us and we will resolve this issue immediately. We set high standards for ourselves and our team members, and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at (580) 350-6000.

July 13, 2021

The service team and the ladies that helped me at the desk were amazing. They were friendly and made sure I was taken care of in a timely manner. More

by ECNORBURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Shirvinski, Cecily Munn, Richard Wallis, Tony White, Alec Ernce, Danielle Flemming
July 13, 2021

There was on long wait while my truck was in service and the customer service was great. Yes, I would recommend them to anyone, thanks More

by retiredjohnson76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
July 06, 2021

Great place good work great people. Would return again for more work and tell others about their service and work Thanks you and will return More

by HAULIN1595
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
148
...