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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,923 Reviews

1,923 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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April 09, 2021

We had a pretty good experience we bought a new jeep and everything went well they didn’t do the best job washing it, it had dirt and dirt marks here and there but that is something we can fix ourselves oth More

by lupitaosuna1243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Spake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Ayers, Jessi Barnett
April 06, 2021

Cecily was awesome and very precise. Was impressed that she could look at past service I had to see what I needed. Definitely coming back. More

by pose818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecily Munn
April 02, 2021

Was able to get appointment same day for oil change and the staff was helpful and professional as usual. Always a pleasure utilizing the facility. More

by SDIRTYJERZ.JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

Had a appointment at 3 didn’t get taken in 4. What was the point of the appointment then. If you have a appointment you should not have to wait that long. I had other things that need to be done. More

by ozzman6624
Recommend Dealer
No
Employees Worked With
James Crawford
Apr 19, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, your happiness is our number one priority, and this is not the standard we strive for here at Lawton CJDR. Thank you for taking the time to give us your feedback. We would like the opportunity to make this right. Please give us a call at (580) 350-6000.

April 01, 2021

Things started out a little slow because it had to be towed in but it turned out that they were finished sooner than they said they would be More

by sjn4us2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Ayers, Erin Shirvinski, James Crawford, Erik Shirvinski, Cecily Munn, Richard Wallis, Tony White
March 31, 2021

Service was fast and went well- as expected. Shaun was very polite, funny with appropriate timing. Place was clean and choice of music playing was appropriate as well. Thank you! More

by ASHLEYGRANT0515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2021

The Lawton Chrysler Jeep Dodge RAM service center was quick, efficient, and did a great job servicing and fixing my Jeep’s issue! I initially went for a service after traveling from El Paso. The service More

by lmaddox12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Shirvinski
March 30, 2021

Customer service was garbage. The service advisor highly lacked in communication skills. I would try and call to get updates on my vehicles status in the shop, and eric wouldnt answer nor return phone calls More

by scottandlorifua
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Erik Shirvinski
Apr 19, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, Scott and Lori. We apologize that our service did not meet your expectations regarding your recent visit to Lawton CJDR. We have a high standard of quality for certifying our vehicles and your purchase should never be an exception. We would love to discuss this matter with you further. Please don’t hesitate to reach out to us and ask to speak to a manager. Our number is (580) 350-6000. We would like to get this issue resolved ASAP. Thank you for your time!

March 26, 2021

Complete and very quickly done in a very professional manner I would recommend you folks to any body you will be servicing always thank you More

by towhook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecily Munn
March 25, 2021

They did a great job. We did not have to wait very long. Everyone was friendly, and nice. We appreciate everything they have done for jeep. More

by jallanelink
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Shirvinski, James Crawford, Erik Shirvinski, Cecily Munn, Richard Wallis, Tony White
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