Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,948 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
Barbara ensured my issue was fixed to my preference, the technicians were professional and made sure they were thorough in their approach to my repairs. technicians were professional and made sure they were thorough in their approach to my repairs. More
The best place around in Southwest Oklahoma to buy a vehicle. From the manager and all below are a pleasure to deal with. Definitely the best. I have purchased numerous vehicles from this place and wo vehicle. From the manager and all below are a pleasure to deal with. Definitely the best. I have purchased numerous vehicles from this place and wouldn’t consider purchasing from anyone else. Always up front with customers and friendly doing everything they can to please and make sure everyone is comfortable when looking for a new vehicle. More
Quick service, friendly flexible effeciant quick competent helpful answers questions knowledgeable consistent easy to get the results you need competent helpful answers questions knowledgeable consistent easy to get the results you need More
Repeat customer I've bought vehicles from there but this time only went for recall service and was treated very well. Service provides was fast and informative, THANK YOU time only went for recall service and was treated very well. Service provides was fast and informative, THANK YOU More
They have always had great customer service, they are willing to help and fix the problem willing to help and fix the problem More
I had a great experience with dealership service department. Barbara was very friendly and helpful. department. Barbara was very friendly and helpful. More
It was what we wanted they did good job and called when ready to pick up when ready to pick up More
I had a problem with my front left steering making a rubbing sound, told the dealership about it, was told to bring it back in. I took it back, They seems to have found the problem, they repaired it an rubbing sound, told the dealership about it, was told to bring it back in. I took it back, They seems to have found the problem, they repaired it and so far the problem have been fix. I am please with it at this time. They gave me no hassle and fix it in a timely manner. Thank you Lawton Chrysler! More
Have updated the phone numbers associated with each vehicle 3 times now. They still call and text the wrong numbers. Went to have 1 thing fixed and they never informed me of another problem. Truck wou vehicle 3 times now. They still call and text the wrong numbers. Went to have 1 thing fixed and they never informed me of another problem. Truck wouldn't start as soon as it was taken home. Had to have it towed back to the shop only to have to pay $400 mote even tho the diagnostic didn't show this issue. Not going back if we can help it. More
Shaun is an engaging service rep and was accomodating to using the exact oil and filter I wanted. I wanted full synthetic oil and a mopar filter, not the Bparts brand oil filter marketed by Stellantis tha using the exact oil and filter I wanted. I wanted full synthetic oil and a mopar filter, not the Bparts brand oil filter marketed by Stellantis that they are pushing their dealerships to use. But . . . Where the dealership rating gets a lesser rating is the attempt to push unnecessary optional services that are not even mentioned in the owners manual. I'm talking about over $800 of itemized BG products and services, a printout, which were presented as dealer recommendsd services at 30,000 miles on a car driven in for an oil change that has 26,000 miles on it! I know you need to make a profit but this level of pimping is rediculous. What ever happened to simply walking into the waiting area with dirty cabin and engine air filters and trying to bolster sales. I'll frequent the service delartment again but hopefully someone remembers my face and simply saves the dealership some more critical comments by simply doing what the service the customer came in for. Without the shenanigans. Dont let my review stop others from visiting. More