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Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,923 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,923 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
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December 03, 2020
Service department was very friendly. I also liked the text reminders via text message. They took care of the recalls without being pushy about other items needing repairs as well! text reminders via text message. They took care of the recalls without being pushy about other items needing repairs as well! More
by ASHLEYWEST.ARMYWIFE
Verified CustomerEmployees Worked With
Other Employees :
Erin Shirvinski, James Crawford, Erik Shirvinski, Cecily Munn, Richard Wallis
December 02, 2020
Took vehicle in for service due to a coolant smell. Told service we believe it was the heater core. Vehicle was there for over a week and we get a call that they could smell the coolant and just vacuumed ou service we believe it was the heater core. Vehicle was there for over a week and we get a call that they could smell the coolant and just vacuumed out the smell for us. Problem was not fixed. We live 2 hours away take in mind. We go and pick up car only to receive car with 25 miles to empty and nothing fixed with the car. The only thing they did for sure do was an oil change needed. Very disappointed with the service here. Got back to the city and was able to have a the heater core replaced and car was available to us the same day. More
by CLARISSA.LIZETTE
Employees Worked With
November 27, 2020
Great service. They greeted me with respect and the service was done in a timely manner. Didn’t have to wait long and staff was friendly. service was done in a timely manner. Didn’t have to wait long and staff was friendly. More
by jason.mcnamar
Employees Worked With
Other Employees :
Erin Shirvinski, James Crawford, Erik Shirvinski, Cecily Munn, Richard Wallis
November 20, 2020
ERIK in service was a great help for all of my needs .Everything i needed done was done thanks to all parties that helped me. Thanks Ralph .Everything i needed done was done thanks to all parties that helped me. Thanks Ralph More
by ralph.cutler
Employees Worked With
Mario, Troy Ayers, Tanner Sampley, Erik Shirvinski
November 17, 2020
I had issues with my insurance company but that had nothing to do with the dealership. Shaun was extremely helpful and they were able to get me in and get the work done quickly. nothing to do with the dealership. Shaun was extremely helpful and they were able to get me in and get the work done quickly. More
by AJ
Employees Worked With
November 15, 2020
I took my vehicle in for an oil change, tire rotation, & a wash & vacuum. Cecily from the truck dept. is an amazing person. She is friendly, respectful, and she cares about customer satisfaction. Actually e a wash & vacuum. Cecily from the truck dept. is an amazing person. She is friendly, respectful, and she cares about customer satisfaction. Actually everyone who works there is great. They care about their customers when your there and the satisfaction continues even AFTER they get you in your specific vehicle. I will keep taking my vehicle back. This dealership & every single person that works there is AWESOME!! Best dealership in Lawton & SW Oklahoma. Great Job!!! More
by ontarget73526
November 14, 2020
Great service in a timely manner fast and curious couldn't ask for any better advised of any matters that exist the service couldn't have been any better couldn't ask for any better advised of any matters that exist the service couldn't have been any better More
by towhook
Employees Worked With
Stephen Love, Richard Wallis
November 14, 2020
its a nice enough dealership I was greeted when i can in and waited on promptly and offer water. I chose to Waite in the waiting room and it was comfortable and waited on promptly and offer water. I chose to Waite in the waiting room and it was comfortable More
by subwayfred
Employees Worked With
Other Employees :
Erin Shirvinski, James Crawford, Erik Shirvinski, Cecily Munn, Richard Wallis
November 14, 2020
Purchased a used car in which they promised to do additional work on, including detailing and heated seats. Customer service was lacking and promised services were not good quality. additional work on, including detailing and heated seats. Customer service was lacking and promised services were not good quality. More
by MadHatter
Employees Worked With
November 13, 2020
Erik is the best service advisor ever! He should run for president one day. Most wonderful gentleman on the planet earth. Definitely the face of the dealership. president one day. Most wonderful gentleman on the planet earth. Definitely the face of the dealership. More
by erikshirvinski
Employees Worked With
Erik Shirvinski
