Lawton Chrysler Jeep Dodge RAM - Service Center

The people at the dealership were friendly and helpful. I am handicapped and helped me get around.I was very happy with my vehicle service. am handicapped and helped me get around.I was very happy with my vehicle service. More

Best customer service we seen in years, the whole customer service personnel took care of us, we were never showed any negative signs of service customer service personnel took care of us, we were never showed any negative signs of service More

One battery on my Dodge 2500 diesel defective due to bad cell. Asked if both batteries could be replaced because of my past experiences with dual batteries in trucks and farm tractors, the remaining batter cell. Asked if both batteries could be replaced because of my past experiences with dual batteries in trucks and farm tractors, the remaining battery will fail prematurely and/or cause the new battery to have a shortened life. I was stranded once for a period of time with the first failed battery and only a matter of time when the second one will cause me another stranded episode. I will remember Dodge's policy on not replacing both batteries on my decision making for my next truck. More

They are always quick to get my vehicle into the shop. They greet me and tend to my vehicle as quickly as possible. They are quick to go over the work done and let me know about any work I might want to They greet me and tend to my vehicle as quickly as possible. They are quick to go over the work done and let me know about any work I might want to schedule in the future for upkeep. More

Cecily Munn and her capable team always do a fantastic job at taking care of my service needs with every visit. They are not just skilled but also fast, with my vehicle being pulled into the garage withi job at taking care of my service needs with every visit. They are not just skilled but also fast, with my vehicle being pulled into the garage within just 5 or 10 minutes of my arrival. Whatever kind of work I am having done on my truck, it is almost always completed in less time than discussed, which with a busy schedule, is a terrific bonus. If any additional repairs are required or recommended, they are carefully explained to me, and I am provided options. Once the work is complete and I drive off the lot, I never have to worry or return to the service center with any issues. With 25 plus years in the military, I have seen many Jeep Service Centers, and this one is by far the best. Respectfully, Robert Revels More

Got my truck in for the oil change soon as possible knowing I was on my lunch to get it done. Took about 30 min still had time to grab lunch and get back to work knowing I was on my lunch to get it done. Took about 30 min still had time to grab lunch and get back to work More

I love your service department. They are helpful and good at explaining things I do not like this review, it is too confusing. hAVE A GOOD DAY good at explaining things I do not like this review, it is too confusing. hAVE A GOOD DAY More

Great service! Kind and informative workers. Was able to get some work done in the waiting room while my truck was being serviced. It's good to know my vehicle is in good hands. to get some work done in the waiting room while my truck was being serviced. It's good to know my vehicle is in good hands. More

Service dept. were all very professional. Had appointment for an oil change & tire rotation. Waiting time was a bit longer than planned, but overall happy for an oil change & tire rotation. Waiting time was a bit longer than planned, but overall happy More

Very nice truck but not happy with the detail work that was done on it paint was scratched they made two attempts but the scratches are still on the hood was done on it paint was scratched they made two attempts but the scratches are still on the hood More