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Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,948 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,948 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
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October 11, 2020
Shaun was very professional and helpful. He kept me informed with every step of the process. He took the time to fully understand what I was expecting and exceeded those expectations. informed with every step of the process. He took the time to fully understand what I was expecting and exceeded those expectations. More
by jaccimusprime
Verified CustomerEmployees Worked With
October 10, 2020
I had brakes worked on, rear pads replaced and perhaps shoes, not sure. Also tune-up, replacing head gaskets and spark plugs. The Service department knew I was leaving for a trip on Thursday September 2 shoes, not sure. Also tune-up, replacing head gaskets and spark plugs. The Service department knew I was leaving for a trip on Thursday September 24 for Minnesota and Wisconsin. They has the car for almost a week. The car ran as normal until I reached Wichita, KS. I stopped for gas and when starting up to continue the trip, the car ran rough, idling very rough, no acceleration unless pressing hard on the accelerator. Continued to run very rough until reaching cruising speed of 60 miles plus. I had to floor the accelerator to get the car to respond and kick in with speed. We use to call it overdrive. Twice during the trip while slowing down to park for lunch and another time, the oil light came on and the car died. I called Eric to tell him the condition function of the car. He suggested I go to a Chrysler dealer and have them check it out. I had only 3 days left in Minneapolis and had no idea where the dealership was. My nephew had a gauge for cars and it showed my car was misfiring. He pressed down on the sparkplugs and one gave. The car still ran rough. Home 3 days and it is running a little better at lower speeds but still very rough in idling and increasing speeds from full stop to city speed limits. More
by barbmoeller
Employees Worked With
Erin Shirvinski, James Crawford
October 10, 2020
Every visit I've ever had has been a pleasant experience. When I have service done the personnel have always been very courteous. Which is much appreciated by this customer. To date, I have had no reason( When I have service done the personnel have always been very courteous. Which is much appreciated by this customer. To date, I have had no reason(s) to complain or have any negative comment or rating. More
by BRENDA.NEWMAN47
October 09, 2020
The service team is on point. The prices on vehicles...did I mention the service team is on point? They were very professional and efficient. vehicles...did I mention the service team is on point? They were very professional and efficient. More
by JASON.W.CARTER72
October 08, 2020
Excellent Service! Excellent Service! Excellent Service! Excellent Service! Excellent Service! Excellent Service! Excellent Service! Excellent Service! Excellent Service! Excellent Service! Excellent Servic Excellent Service! Excellent Service! Excellent Service! Excellent Service! Excellent Service! Excellent Service! Excellent Service! Excellent Service! Excellent Service! Excellent Service! Excellent Service! More
by mrquen350370
Employees Worked With
October 07, 2020
Recall , was taken care of less then hour . Fast friendly service. Always great service have taken several trucks here.Oil changes , tire rotation ,accessories,etc service. Always great service have taken several trucks here.Oil changes , tire rotation ,accessories,etc More
by PETEYPEA
Employees Worked With
October 06, 2020
I brought my car in for an oil change and my tire went flat on the way there. I had prepaid for oil changes. They still charged me over $100. If I hadn’t asked them to look it up, I would have paid for flat on the way there. I had prepaid for oil changes. They still charged me over $100. If I hadn’t asked them to look it up, I would have paid for something I already paid for. Also, I was surprised that when they fixed my tire, my spare was just thrown in the trunk and not out away. That was a little extra that could have gone a long way. They did not even tell me they put it in the trunk. So I thought it was out away and when I went to put groceries in the car, I had to put the whole spare tire etc away first. More
by mamabear1733
Employees Worked With
I don’t know who I worked with
October 01, 2020
Anthony and Mike ..are the main reason I have continue to return, for all needed maintenance on my Commander (2008)... I have nothing more to say... return, for all needed maintenance on my Commander (2008)... I have nothing more to say... More
by KBRIDGES3
Employees Worked With
Other Employees :
Erin Shirvinski, James Crawford
October 01, 2020
very good experience they did what they told me they would do and in the time they said it would take which is very important to me thank you would do and in the time they said it would take which is very important to me thank you More
by ralph.cutler
Employees Worked With
Mario Santos, Tanner Sampley
