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Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,923 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,923 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
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August 06, 2020
Very thorough and got my work done in timely manner! They showed me all the work they did plus showed me the work that needed to be done with no pressure! Love Lawton CJDR! showed me all the work they did plus showed me the work that needed to be done with no pressure! Love Lawton CJDR! More
by stephen_love15
Verified Customer
August 04, 2020
Had my car in for service and was pleased with results. Thanks for the updates on my phone. Thanks for working my car in since i came in one day early! Thanks for the updates on my phone. Thanks for working my car in since i came in one day early! More
by trkgoodwin
Employees Worked With
Sam was helpful, Erin Shirvinski
August 04, 2020
Everyone is always so friendly and helpful . I am thankful I found this dealership and bought my car here because dealing with them for further service when I need oil changes or have any quest . I am thankful I found this dealership and bought my car here because dealing with them for further service when I need oil changes or have any questions, they are happy to help and explain. Thanks again! More
by ninakayreed
Employees Worked With
Erin Shirvinski
August 03, 2020
Very friendly and professional people that work at this dealership. Very informative about vehicle that they are selling. That is why I have purchased all of my vehicles from this location. dealership. Very informative about vehicle that they are selling. That is why I have purchased all of my vehicles from this location. More
by toneloce43
July 31, 2020
Got my purchased vehicle in and out of service within a timely manner. Erik was absolutely great went above and beyond to get everything taken care of!! timely manner. Erik was absolutely great went above and beyond to get everything taken care of!! More
by sgis81
Employees Worked With
Erin Shirvinski
July 29, 2020
service duplicated - customer service terrible made appointment online - no record of it when i dropped off the vehicle - website is not user friendly- no courtesy call when service finished. o made appointment online - no record of it when i dropped off the vehicle - website is not user friendly- no courtesy call when service finished. on 07 08 2020 - fuel induction service on 07 24 2020 - fuel induction service the same task was performed twice in less than three weeks !!! why the duplication? vehicle engine still sluggish. next service will probably be done in duncan, oklahoma. More
by ljcloud
Employees Worked With
Erin Shirvinski
July 28, 2020
I drove 45 miles for my original appointment to be told they were at least 2 hours behind. I had to reschedule and drive another 45 miles for an oil change. they were at least 2 hours behind. I had to reschedule and drive another 45 miles for an oil change. More
by Ilovemynewtruck
July 23, 2020
The service center worked diligently to resolve the issue with our vehicle and kept us informed on their progress. Once the repairs were completed, we were given a comprehensive explanation of the repair pr with our vehicle and kept us informed on their progress. Once the repairs were completed, we were given a comprehensive explanation of the repair process and work that was completed. The pick up process was quick and easy. More
by richardwofford
Employees Worked With
Erin Shirvinski
July 22, 2020
Service department is very helpful and professional. This was the first time I took my vehicle to your location for service and am. Dry please with the experience. was the first time I took my vehicle to your location for service and am. Dry please with the experience. More
by IDYDAL15
Employees Worked With
Erik in service department
July 22, 2020
To whom it may concern,My Durango was at your facility To whom it may concern, My Durango was at your facility for over one week from July 8th - July 17th. I personally texted Jim, customer representat To whom it may concern, My Durango was at your facility for over one week from July 8th - July 17th. I personally texted Jim, customer representative, twice and spoke once over the phone once on July 9th when Jim asked to keep my car over the weekend to which I answered “yes.” I had no response after the weekend either by text or phone for four days. On Friday, July 17th, I decided to visit the facility and check on the status of my vehicle. At which time, I was informed Jim had been on vacation since Tuesday, July 14th. Absolutely, nothing was done to my vehicle the entire time it sat at your facility. Nor did I receive any communication regarding the status of my vehicle. Therefore I asked for my keys and left. A very disappointed customer, Valee Yepez More
by diggieok
Employees Worked With
James Crawford
