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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,950 Reviews

1,950 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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August 14, 2020

Truck center is where you go. Got me in quick with a quick turn around when I called for a last minute oil and fuel filter change on my new truck. More

by gijackye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Daniels, Erin Shirvinski
Aug 26, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

August 14, 2020

Interior repair I'm very satisfied with the service department. Repair was done efficiently and thoroughly. Repair personnel are always professional and friendly. A More

by JDAVIDSON4744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service managers are always professional and friendly.
Aug 26, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

August 14, 2020

Great service I set up an appointment and Erin got me right in and they had my truck done very quick. Thanks to Lawton Dodge for getting me in and out quickly. More

by dukecountry83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Shirvinski
Aug 26, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

August 14, 2020

Take my truck in for warranty service and was very pleased with it every one was very customer friendly and service did not take a long time More

by tonyg6209
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Shirvinski, James Crawford
Aug 26, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

August 13, 2020

Pretty fast service. Dealership needs to upgrade their waiting room very dated and dirty. but good customer service and fast. Cashier was very nice and friendly and helpfu More

by JDLANE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Crawford
Aug 13, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for taking time to leave a review. We appreciate any and all feedback. We’re glad to hear you had an overall great experience, but sorry to hear where we went wrong. We promise to do better in the future.

August 06, 2020

Had to wait 30 minutes after scheduled appt. Had to wait until 8a.m. for service tech to come in, but appt, was scheduled for 7;30a.m. Would've appreciated a call to inform us that techs don't co More

by kealahayngal54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Shirvinski
August 06, 2020

Easy drop off and pick up. Communication during the service was great. I knew what was happening with my vehicle the entire time. I would definitely recommend their service department. More

by lareynita1983
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reinaldo Ortega
Aug 13, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

August 06, 2020

Very thorough and got my work done in timely manner! They showed me all the work they did plus showed me the work that needed to be done with no pressure! Love Lawton CJDR! More

by stephen_love15
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Shirvinski
Aug 13, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the awesome review, Stephen! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

August 04, 2020

Had my car in for service and was pleased with results. Thanks for the updates on my phone. Thanks for working my car in since i came in one day early! More

by trkgoodwin
Recommend Dealer
Yes
Employees Worked With
Sam was helpful, Erin Shirvinski
Aug 06, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback!

August 04, 2020

Everyone is always so friendly and helpful . I am thankful I found this dealership and bought my car here because dealing with them for further service when I need oil changes or have any quest More

by ninakayreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Shirvinski
Aug 06, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Nina, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

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