Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,950 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,950 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
Sort by
June 30, 2020
not very good Service could have been better. Someone was to drive me home but they could not find anyone. The girls at the front just acted like it i was bother t Service could have been better. Someone was to drive me home but they could not find anyone. The girls at the front just acted like it i was bother them to tell me where i needed to go to get my oil change. Two appointments was schedule at the same time mine and someone else were both schedule for 9:00 a.m. More
by ronbarbmullen
Verified CustomerEmployees Worked With
did not know any of their names
June 29, 2020
I have always been treated nicely and have had any questions or concerns answered promptly by the service department. Whether it's been about our 2014 Jeep or with our 2004 PT Cruiser which the servic questions or concerns answered promptly by the service department. Whether it's been about our 2014 Jeep or with our 2004 PT Cruiser which the service department helped get it back up and running over a year ago. I have and will in the future recommend their professionalism to friends and colleagues. I would like to again thank Cecily and her team for taking care of me during g my recent visit. More
by howells143
Employees Worked With
Cecily Munn and her technician not sure of that person's name although she told me and I can't remember it right now
June 28, 2020
I asked the service writer what type of oil is being installed with my oil change and she did not know. The service writer asked the parts department manager and his reply was "what ever comes in the bu installed with my oil change and she did not know. The service writer asked the parts department manager and his reply was "what ever comes in the bulk truck". This leads me to question what kind of oil did I get. I was also advised that I have to install BG MOA oil conditioner. This was a 20 dollar cost to a so called free oil change. More
by drdavehh
Employees Worked With
Cecily
June 27, 2020
The staff there was really friendly and nice . The service was was excellent I recommend anybody to go there they're very good with their clients there. service was was excellent I recommend anybody to go there they're very good with their clients there. More
by willplant44
Employees Worked With
Erin Shirvinski
June 27, 2020
I recieved great service. I was called with updates. Additional services were recommended and completed promptly. I would recommend others to use Lawton jeep for repairs. Additional services were recommended and completed promptly. I would recommend others to use Lawton jeep for repairs. More
by JPSFTHOOD
Employees Worked With
Erin Shirvinski
June 27, 2020
Good, fast, friendly on time speedy not a far drive well worth the time I bought my car from there but would not by another worth the time I bought my car from there but would not by another More
by TRESSMAYB
Employees Worked With
June 26, 2020
Oil change and tire rotation. people are great. greeted at door my service. Had appointment for oil change and tire rotation. The service took 2 hours. That is too long for a p people are great. greeted at door my service. Had appointment for oil change and tire rotation. The service took 2 hours. That is too long for a person my age (73). I have a health issue that will require me to use another service company to have my oil changed. Really like the personnel at your Service Department. More
by JDAVIDSON4744
June 26, 2020
We appreciate the great service! Our truck repair has been interesting but they are very patient. Great job once again! Thank you! Have a blessed day! been interesting but they are very patient. Great job once again! Thank you! Have a blessed day! More
by DOROTHYDITTO
Employees Worked With
James Crawford
June 24, 2020
Just RUN the other way. This place is beyond shady. I Just RUN the other way. This place is beyond shady. I have taken my 2017Jeep cherokee up there multiple times for for weird noises from my drive tr Just RUN the other way. This place is beyond shady. I have taken my 2017Jeep cherokee up there multiple times for for weird noises from my drive train. Only to be told no issues. Finally my rear axles started spinning grease everywhere. I bring it in to get it fixed. To be told I'm out of warranty. I tell them per their website and my owners manual, I have a drive train warranty till 60,000miles. They responded that even though thats true, that "Chrysler, Jeep, and Dodge" doesn't count it as drivetrain unless fluids touch it. Such as certain areas of the motor or the transmission. They said I would have to pay over $1,400 to fix it. Funny thing is I brought my jeep to Florida to get it fixed....seems like it was intact covered under warranty. You want work done go somewhere else! If their service department is this bad. I wonder how shady their sales? More
by cbohannon13
June 24, 2020
Great people and service. Always feel welcomed when I'm there. Easy texts letting me know my cars status throughout the day and was done in a timely manner. there. Easy texts letting me know my cars status throughout the day and was done in a timely manner. More
by GonzalezRicky1991
Employees Worked With
Other Employees :
Alex Hadley, Troy Ayers, Erin Shirvinski, Justin Gearhart, Jorge Castro
