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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,947 Reviews

1,947 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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January 22, 2020

Very professional and quick. Jim is very helpful and keeps me updated while my vehicle is at the service department. Will definitely continue to take my vehicles to them. More

by WOODALL102093
Recommend Dealer
Yes
Employees Worked With
James Crawford
Jan 22, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your kind words, Woodall. We really appreciate you taking the time out to share your experience with us—and we agree, Jim is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

January 22, 2020

Excellent service as usual, also explains everything to where I can understand. Facility is always clean and neat. Will always come back to this location for my services More

by SDIRTYJERZ.JS
Recommend Dealer
Yes
Employees Worked With
James Crawford
Jan 22, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

January 21, 2020

Quick and Easy It's pretty easy to call and schedule an appointment over the phone. When I get there, my wait usually isn't too bad. They are always friendly too. Pr More

by cachemom04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Shirvinski
Jan 21, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

January 21, 2020

Easy to work with They got me right in and took very good care of my car. They were very friendly and efficient. Positive experience all the way around. More

by barracudawife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug, Carla
Jan 22, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

January 21, 2020

Awesome attention to detail. Friendly staff with continuous updates of the process. Clean and comfortable environment to relax in during the process. Courteous and knowledgeable staff. More

by 360forguson
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Daniels, Troy Ayers, Shane McCune
Jan 21, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

January 21, 2020

Simply the Best.... Great service. Timely. Very satisfied. I had a very positive experience when visiting the facility. Parts came in on time and service performed in a More

by LUV1T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know the names of the service providers.
Jan 21, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

January 20, 2020

Higher service level expected! My new car has been in twice for service within 7 days and NOTHING was resolved. Same issue occurred within 48 hours of service. I took my car this More

by wsrod91
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Erin Shirvinski
Jan 22, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

We are sorry you feel your Lawton Chrysler Jeep Dodge Ram experience fell short of 5-stars. We strive to make sure every customer leaves happy. Please call our store to speak with our General Manager, Anthony, as they would like to know how your visit could have been made better. Thank you.

January 20, 2020

Excellent first service. All my questions were answered and the staff was super friendly! It was an excellent first experience! Thank you all for being awesome. More

by adrianalizeth
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names
Jan 20, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

January 20, 2020

The services department was very fast and friendly and quick to attend my needs. I called in and set up an appointment and was seen at that time with no hiccups More

by Dodge_Owner
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

January 17, 2020

Truck Service The truck service took great care of my truck. Replaced the manifold gasket, broken bolts, and also valve cover gasket. They kept me informed and di More

by SRIETCHECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Crawford
Jan 17, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

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