Back

Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,940 Reviews

1,940 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

Sort by
August 19, 2024

Nice guy, nice attitude, let me know what to do with my vehicle. Let me know additional services that my car would require to prevent future problems. Thanks. More

by mgaines87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We’re glad to hear you had a positive experience and that you received helpful advice for your vehicle. If you have any more questions or need further assistance, feel free to reach out. Thanks again!

August 18, 2024

Work done on time, vehicle was clean when returned. Waiting area was clean and stocked More

by lester4osu2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the feedback! We're pleased to hear that the work was completed on time and that you were satisfied with the cleanliness of your vehicle and our waiting area. We appreciate your comments!

August 14, 2024

Barbara is a wonderful help. She explained everything to me with prices before the service was complete. Great job. Great service More

by amsbrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know the tech name. Very thorough in service and inspection.
Aug 15, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the feedback! We're glad to hear that Barbara provided clear explanations and great service. We appreciate your kind words and are pleased you had a positive experience!

August 13, 2024

Ariel greeted me with a warm welcome and assisted me right away. She checked on me and updated me as I waited for my vehicle to be serviced. Her professionalism is great. More

by sscarfone33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Turrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We’re delighted to hear that Ariel provided you with a warm welcome and excellent service. We appreciate your kind words and are glad you had a positive experience!

August 13, 2024

Did not have a good experience with Jessica. I called last thursday asking for the soonest appointment, and she scheduled me at 7am. I also asked to confirm my oil filter was on hand since i hav More

by miyahkennett00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reinaldo Ortega
Aug 15, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience. We’re sorry to hear about the issues with your appointment and the inconvenience caused. We appreciate your patience and are glad Barbra was able to help resolve the situation. We’ll work on improving our communication to prevent similar issues in the future. Thank you for your feedback.

August 08, 2024

I’m always satisfied with the speedy and quality work that the service department provides. More

by jefferys4412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Jeffery! We’re pleased to hear you’re consistently satisfied with our speedy and quality service. Your feedback means a lot to us!

August 08, 2024

Good service and quick turnaround don’t try and make you pay for things you don’t need. More

by ARVEY.CHRISTOPHER.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Christopher! We’re glad you appreciated our service and honesty. Your satisfaction is our top priority and we look forward to your next visit.

August 06, 2024

I requested a mobile one synthetic oil change, But instead, I got a regular oil change and I caught the dude before I cashed out and then they had to change my oil again and stick the mobile one synth More

by jblakex1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback from your recent service visit to Lawton CJD. Let me wholeheartedly apologize for the mistake made with the use of MOPAR synthetic instead of Mobil 1. Communication within the team failed. You also questioned pricing. Inflation has been happening all around us and that is the price differential that you had an issue with. I spoke with you and offered to give you a discount and you turned that down. We did make it right by installing the oil you wanted in the vehicle. If you wish to discuss this further, please reach out to me at 580-771-3339, Thanks, Todd Brown

August 05, 2024

I was diagnosed with the wrong problem , they said it was the engine but not. More

by ROCON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback ROCON3 from your service visit to Lawton CJD. We strive to diagnose every vehicle right the first time and we stand by our diagnosis. Sounds like we may have missed something here. I would like to discuss this matter further with you at your convenience. My direct line is 580-771-3339. Thank you, Todd Brown

August 04, 2024

She was very helpful and kept me informed on the status of my vehicle regularly More

by mr.fister_13f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Turrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're pleased to hear that you found our service helpful and appreciated the regular updates on your vehicle's status.

...
29
...