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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,920 Reviews
Call Service Center (580) 215-5567

1,920 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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February 13, 2024

Very friendly and knowledgeable staff that are very welcoming. Was able to get a coffee as I waited for my truck to be serviced. Shaun was able to get me in and done in a timely manner. More

by Staknpaypa
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
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Feb 16, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting Lawton Chrysler Jeep Dodge RAM with your vehicle needs. We're thrilled to hear that our staff provided friendly and knowledgeable service, making you feel welcome during your visit. We're glad Shaun was able to assist you promptly. If you have any further questions or need assistance in the future, feel free to reach out.

February 13, 2024

I spent $ 2300 for the repair. .. I have an Endurance Auto Warranty that was active and current but I was not able to use it due to duplicate mileage reports, reported from your dea More

by randygrayer
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
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Feb 20, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback from your recent service visit to Lawton CJD, Randy. Based on our research, we only tried to submit one claim back in March and the mileage was less than the reported mileage when you purchased your contract. This was based off of the discussion between your Service Advisor and the Endurance rep. If I were in your position, I would feel frustrated with Endurance. Despite our efforts to resolve the issue from our side, they attributed it to your mistake. I recommend cancelling your contract with Endurance and considering one of the contracts we provide instead. If you have any inquiries, don't hesitate to contact me at 580-771-3339. Thank you, Todd Brown.

February 11, 2024

They are amazing no matter what vehicle i take to them they always do an amazing job. Very thorough and professional as well as friendly. More

by Dennis murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your kind words, Dennis! We're delighted to hear that you consistently receive excellent service regardless of the vehicle you bring in. Providing thorough, professional, and friendly service is always our goal. We appreciate your continued trust in us and look forward to serving you again in the future.

February 11, 2024

Quick, pleasant, friendly atmosphere I will continue to service my Jeep with them Helpful and knowledgeable More

by wandaimpimentel
Recommend Dealer
Yes
Employees Worked With
Sean
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Feb 12, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, wandaimpimentel! We're thrilled to hear that you had a quick and pleasant experience servicing your Jeep with us. Providing a friendly and helpful atmosphere is important to us, and we're glad you found our team to be knowledgeable. We look forward to continuing to serve you and your Jeep in the future. If you ever need anything else, feel free to reach out.

February 11, 2024

I came in to check if the part was in. Not only was it in, but they had it installed and ready in less than an hour and a half. More

by kenneth.pender
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
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Feb 12, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

That's fantastic to hear, Kenneth! We're thrilled that we could provide such efficient service for you. Thank you for choosing us for your part installation needs. If you ever require assistance in the future, don't hesitate to reach out.

February 11, 2024

This experience was way better than others I have had. This visit was great. Shaun was great. Friendly, professional and courteous. Previous visits were not good this visit was great. More

by hsh623
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
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Feb 12, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

We're delighted to hear that your recent experience with us exceeded your expectations! Thank you for your kind words about Shaun and our team. We're committed to providing excellent service, and we're thrilled that we could make your visit great. If you ever need anything else, please don't hesitate to reach out. Thank you for your valued business!

February 10, 2024

Very rude to me when I came to get my car. Had to have a co worker drop me off since my husband was at work. She completely ignored me and acted like I wasn’t there! We spent $1300 in just t More

by WICKED1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your feedback regarding your recent service visit to Lawton CJD. Delivering exceptional customer service is our primary objective, and it seems we didn't meet that standard during your visit. Thank you for giving us the chance to assist you and your family. I would welcome the opportunity to delve further into this matter when you have time. Please feel free to reach out to me directly at 580-771-3339. Thank you, Todd Brown.

February 10, 2024

Good service fast and professional quick scheduling no issues getting service done. Happy with it More

by carjerwil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie Wilson
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Feb 12, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, carjerwil! We're delighted to hear that you had a positive experience with our service. Providing fast, professional, and hassle-free scheduling is important to us, and we're glad we could meet your expectations. If you ever need anything else or have any questions, feel free to reach out. We appreciate your business and look forward to serving you again!

February 10, 2024

Always friendly and prompt on service. Ms Lavendusky is excellent. Overall experience at business is great. More

by George Miller
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
Report | Print
Feb 12, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, George! We're delighted to hear about your positive experience with us. Providing friendly and prompt service is our priority, and we're glad Ms. Lavendusky could make your experience excellent. If you need anything else or have any questions, feel free to reach out. We appreciate your kind words and your business!

February 10, 2024

Friendly customer service. Timely response to phone call and scheduled my appointment for the following day. More

by mseabdurrahmancolak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, mseabdurrahmancolak! We're pleased to hear that you found our customer service friendly and responsive. Ensuring timely appointments is important to us, and we're glad we could accommodate your needs. If you ever need assistance in the future or have any questions, feel free to reach out. We appreciate your business!

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