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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,919 Reviews
Call Service Center (580) 215-5567

1,919 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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December 12, 2023

Shaun was very helpful with my service appointment. I scheduled for a software recall and she helped with everything once I checked in. More

by lopez_andres23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience, Andres! We're pleased to hear that Shaun was very helpful with your service appointment, especially with the software recall. If you ever need further assistance or have more questions, don't hesitate to reach out.

December 11, 2023

I've brought my jeep here twice for service and both times the service was excellent. The staff is friendly and efficient. GREAT place. More

by valmabel78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for choosing us for your Jeep service, Valmabel78! We're delighted to hear that you've had excellent experiences both times. Our team is always here to provide friendly and efficient service. If you ever need assistance again, don't hesitate to reach out. We look forward to serving you in the future!

December 09, 2023

I received great service! Shawn I believe was his name was really awesome at getting someone to help fix my window until parts were received!! More

by jessicawilliams907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks a bunch for your kind words, Jessica! We're delighted to hear that Shawn provided great service and assisted with your window. If you ever need further assistance or have questions, feel free to reach out. We're here for you!

December 07, 2023

Mr. Shaun is very helpful with his knowledge of what customer service is all about. More

by luwanaphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Luwana! We're pleased to hear that Mr. Shaun provided top-notch customer service. We're here to assist you anytime you need us!

December 07, 2023

Every time I needed anything they would always come through. Right before a holiday had trouble they fixed the trouble *battery* then needed electronics reset when noticed a few things not working. G More

by HERNANDEZSK39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Gearhart
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Dec 07, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, HERNANDEZSK39! We're glad we could help you out promptly, especially right before the holiday. Your satisfaction is our priority, and we're here to ensure everything runs smoothly for you. If you need anything else, just let us know!

December 04, 2023

Great dealership ! Provided me fast service ,from scheduling to overall service . I’ll definitely be going back in the future. More

by thatguyagain98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

It's fantastic to hear about your positive experience at the Lawton Chrysler Jeep Dodge RAM! Fast and reliable service can really make a difference, and it's wonderful that you had such a smooth experience from start to finish. Thanks for sharing your feedback, and here's to more great visits in the future!

December 04, 2023

Was not provided a copy of the inspection results. I asked for one. Yes I did. More

by matthewkelleher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We apologize for the oversight in not providing you with a copy of the inspection results, Matthew. Please give us a call at (580)771-3339 and we will get this taken care of for you.

December 03, 2023

Although I had to wait a long time for my part due to reasons out of their control, they worked well with me to get it as quickly and possibly and were kind throughout the process. More

by Emilykay5837
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
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Dec 04, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Emily. It's great to hear that despite the wait for your part, our team worked to expedite things as much as possible. Kindness throughout the process can really make a difference in such situations. Your patience and understanding was much appreciated.

December 03, 2023

They treat you as a person and not a number. I would recommend My friends to their business. More

by john_gpsn48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myracle key
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Dec 04, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

That's wonderful to hear, John! Being treated as a person, not just a number, makes all the difference in customer service. It's fantastic that you had such a positive experience and feel confident recommending them to your friends. Thanks for sharing your feedback—it's incredibly valuable!

December 02, 2023

Super busy service department but somehow managed to finish my vehicle on time. Repairs were done correctly, service advisor was very professional and knowledgeable. More

by medranoconcrete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

It's great to hear our team got your vehicle finished as promised, with repairs done right. We appreciate your business and look forward to our next chance to serve you. Thanks for sharing your positive feedback!

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