Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,915 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
I broke down after everything closed the night before Thanksgiving. As always they went above and beyond for me. Shaun had my vehicle diagnosed and running that Friday after the holiday. Love the servi Thanksgiving. As always they went above and beyond for me. Shaun had my vehicle diagnosed and running that Friday after the holiday. Love the service at the dealership. More
Friendly staff and always able to meet the demands of sensitive timelines when it comes to repairs in service department. sensitive timelines when it comes to repairs in service department. More
Barbara was a big help and the service was great and everything was done swiftly. everything was done swiftly. More
Barbara was like pulling teeth to get information about my truck. I had to call multiple times for her to even reach back out to me just to get an update. On top of that, get more rental vehicles. My t my truck. I had to call multiple times for her to even reach back out to me just to get an update. On top of that, get more rental vehicles. My truck was in the shop for 2 months and I finally got a rental through the dealership the last week my truck was there. After I paid 3K in rental fees through an outside component. The mechanics did their job and I understand getting parts. Get more rental vehicles and have your staff talk more with the customers. Shaun was fantastic when I had to take my truck back in within the week of me getting it. He informed me of the whole process and kept me updated. More
very kind an professional got my recall done fast. an efficient with my time in lawton an efficient with my time in lawton More
The team is always professional, friendly, and helpful. The team is attentive and the service response is fast. The team is attentive and the service response is fast. More
This visit I felt like my business mattered and everybody from the receptionist, to the techs, all the way to the manager did everything they could to rectify my issue without having to charge me from the receptionist, to the techs, all the way to the manager did everything they could to rectify my issue without having to charge me More
I scheduled services for 0830, after which you had two lifts break. But somehow my vehicle didn't make it on the lift at all for an entire day. Some services I was told could only be done using a lift. Bu lifts break. But somehow my vehicle didn't make it on the lift at all for an entire day. Some services I was told could only be done using a lift. But the main issue I had asked to get fixed is a shift bracket adjustment. This can be done with no lift and is a relatively quick fix. I enjoy your services as they are usually top notch work. However when big delays are going to occur it would be best to reschedule a visit than just have a vehicle sit on your back lot. More
Joshua and the management team worked really hard at getting me a very fair price. getting me a very fair price. More
My family has bought about six vehicles from your dealership. The last was a 2014 Ram 1500 but they never called us back on the interier to be cleaned as promised. dealership. The last was a 2014 Ram 1500 but they never called us back on the interier to be cleaned as promised. More