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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,920 Reviews

1,920 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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October 26, 2023

They rectified the issue with the first wash and detail, however only cleaned the spots I highlighted and didnt go ahead and do a full job, I know that because there was still grass and dirt under the seats More

by mrpadgett20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback mrpadgett20. The team at Lawton Chrysler strives to provide the best customer experience possible for every customer, every time. Based on your visit we can up short. Barbara and I have discussed this extensively and have had you return to complete the job to your standard. With that being said, Please feel free to reach out to me at our convenience. My number is 580-771-3339. Thank you, Todd Brown

October 25, 2023

Barbara Lavendusky was informative and helpful. Scheduling an appointment was easy and the team kept me in the loop. More

by rj_stayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, rj_stayton! We're glad to hear that Barbara provided you with informative and helpful service. We appreciate your feedback and are here to assist you anytime you need.

October 24, 2023

Very courteous, helpful and knowledgeable. Kept me informed during the whole time my Jeep was being serviced. More

by mel_grimes
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, mel_grimes! We're pleased to hear about your positive experience with our service team. We strive to provide courteous and knowledgeable assistance, and we're glad to have kept you informed throughout your Jeep's service. If you have any more questions or need further assistance, please feel free to reach out.

October 23, 2023

What a great experience from the very beginning to the end. Anthony and his team knocked a home run for me. No question left unanswered Great customer service and excellent service time. Thanks for all yo More

by rlsmithrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Gearhart, Myracle key
Oct 27, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, rlsmithrealtor! We're delighted to hear about your fantastic experience from start to finish with Anthony and our team. Your kind words and satisfaction mean a lot to us, and we look forward to serving you again in the future. We're here whenever you're ready to come back!

October 21, 2023

Great customer service and excellent service time. Thanks for all you have done. I'll be back. More

by luwanaphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, luwanaphillips! We're delighted to hear that you received great customer service and excellent service time. We look forward to welcoming you back in the future. If you ever need anything, please don't hesitate to reach out. Safe travels!

October 20, 2023

Got my ca back on the road. Was a little pricy but glad I had the work done so I don’t have to worry about my car Wehrmacht I travel. More

by Gretchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Gretchen! We're pleased to hear that we got your car back on the road and that you can travel worry-free. We understand the importance of reliable transportation. If you ever need further assistance, please don't hesitate to reach out. Safe travels!

October 20, 2023

Great customer service. Would definitely recommend. They helped me with my car and kept me updated along the way. More

by amberarguello44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, amberarguello44! We appreciate your kind words and are thrilled to hear that you had a great experience with our customer service. Your recommendation means a lot to us. Enjoy your well-serviced car!

October 20, 2023

Very good and exceptional service. Will return for any addional services required. Good job to the dealership. More

by sharonkjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Sharon! Thank you for your kind words and the trust you've placed in our dealership. We're delighted to have provided you with very good and exceptional service, and we look forward to serving you for any future needs. Your satisfaction is our goal.

October 19, 2023

Horrible. Brought my car back 3x in 2 months for same problem still not fix. You book appointment and it still doesn’t get looked at until days later. More

by monshae_shae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your feedback, Monshae_shae. The service team's motto is to fix it right on the first visit. It appears that in this situation we may have come up short of our goal. I have tried to reach out to you multiple times and had no luck. Please feel free to call me directly at 580-771-3339 so we can further discuss this situation. Thank you, Todd Brown.

October 19, 2023

Very good service and very helpful. They let you know when and what needs to be fix or service More

by Killerj6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hi there! We appreciate your feedback and are pleased to hear that you found our service very good and helpful. Keeping our customers informed about necessary repairs or services is a priority for us. Thank you for choosing us, and we're here for all your automotive needs.

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