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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,920 Reviews
Call Service Center (580) 215-5567

1,920 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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October 18, 2023

I was told to bring my car back the next day to run tests that could take several hours. No loaners available. More

by msstephanie2970
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We apologize for any inconvenience you've faced, msstephanie2970. We understand that not having loaner vehicles available can be frustrating, and we're sorry for the inconvenience. We'll work on improving our services, including availability of loaner cars, to ensure a smoother experience in the future. Thank you for sharing your feedback, and we appreciate your patience.

October 17, 2023

Had no issues and they got my car in and out within the hour. Happy customer More

by jridgeposey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your feedback with us, Jridgeposey! We're thrilled to hear that you had a smooth and efficient experience with your car serviced and ready within an hour. Your satisfaction is important to us, and we're delighted to have such a happy customer. If you ever need further assistance or have any questions in the future, please don't hesitate to get in touch. We value your business and look forward to serving you again whenever you need us.

October 14, 2023

The people at Lawton CDJ were awesome and they took care of all our needs. See I explained to Barbara that all the other dealerships around have told us that they wouldn’t work on our Jeep Grand Cherokee be More

by GREENXTREME2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hi GREENXTREME2000, it's fantastic to hear about your positive experience with Lawton CDJ, and especially Barbara's assistance. Solving the issue of having to drive 300 miles for service on your Jeep Grand Cherokee is a significant relief. We're delighted that you received ⭐️⭐️⭐️⭐️⭐️ service from them. If you have any more automotive needs in the future, you now know where to turn. Thanks for sharing your feedback!

October 14, 2023

Excellent service! All auto repair needs were addressed in a timely manner. Would recommend to others. More

by dustin.allen44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Dustin, we appreciate your recommendation and are delighted to hear that you received excellent service for all your auto repair needs. Timely and effective service is key, and it's great to know that you had a positive experience. If you ever need assistance in the future, don't hesitate to reach out. Thanks for your feedback!

October 14, 2023

Very willing to work me in on short notice when the parts came in that they were waiting on More

by BTAYLOR.BT70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

BTAYLOR.BT70, it's great to hear that the dealership was accommodating and willing to work with you on short notice when the parts arrived. That kind of flexibility and responsiveness can make a big difference when you're in need of car repairs or maintenance. If you ever have more automotive needs in the future, don't hesitate to reach out. Thanks for sharing your positive experience!

October 13, 2023

They got me a ride in for my oil change, and was very courteous and helpful More

by brownscarpet1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myracle key
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Oct 13, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your positive feedback, brownscarpet1979! We're delighted to hear that you had a pleasant experience with our service. If you have any more automotive needs in the future, please don't hesitate to reach out. We're here to help!

October 12, 2023

They Always trying to sell you what you don’t need at 10x the cost. More

by CQBEAN8155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We're sorry to hear about your concerns, CQBEAN8155. We value transparency and aim to provide our customers with the services and products that suit their needs. Your feedback is important to us, and we'll review our processes to ensure a better experience in the future. Thank you for sharing your thoughts.

October 10, 2023

A very bad experience to say the least. I don’t appreciate people wasting my valuable time and your dealership wasted my time. More

by jeffmullinsrealestate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We're truly sorry to hear about your bad experience, Jeff. Your time is important to us, and we apologize for any inconvenience or frustration you've faced. Thank you for bringing this to our attention.

October 10, 2023

Brenda was less than warm when I entered the service area. Definitely would suggest hiring another person with a little more proficiency in customer service skills. More

by RESS.SANTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, RESS.SANTOS. We apologize for any inconvenience you experienced during your visit. Customer service is of utmost importance to us, and we take your comments seriously. We will address this matter to ensure a warmer and more welcoming experience in the future. Please let us know if we can be of further assistance.

October 10, 2023

The staff was very friendly. ..was there for an oil change. Miracle was very helpful. More

by srelf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myracle key
Report | Print
Oct 12, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, srelf! We're pleased to hear that our staff was friendly, and that Miracle provided you with helpful service during your oil change. If you ever need assistance in the future, please feel free to reach out. Your satisfaction is our priority!

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