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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,919 Reviews
Call Service Center (580) 215-5567

1,919 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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October 06, 2023

Good customer service, very friendly and knowledgeable, performed repairs in a timely manner. Definitely will be coming back. More

by lindiareid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Lindia! We appreciate your kind words and are delighted to hear that you had a positive experience with our customer service and repairs. We look forward to welcoming you back whenever you need our assistance. If you have any questions or need further support, don't hesitate to reach out. Safe travels!

October 06, 2023

All the people to include the mechanics are highly qualified and professionally trained. I feel secure in having my Jeep worked on there. More

by mel_grimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Mel. We take pride in our highly qualified and professionally trained team, and we're delighted to provide you with a sense of security when servicing your Jeep. Thank you for your trust in our services!

October 06, 2023

Fast and friendly, worked around my schedule very well. And accommodated my request. Thank you! More

by twisted.d.cattle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

You're welcome! We're glad to have been able to work around your schedule and accommodate your request. Fast and friendly service is what we aim for! Don't hesitate to reach out if we can be of further assistance.

October 06, 2023

Great people that worked with me on my trade in. I showed up late in the day and most of the staff stayed late and made sure everything went as smooth as possible. More

by BRIAN.PITTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Brian! We appreciate your kind words and are pleased to hear that our team went the extra mile to ensure a smooth trade-in process. If you ever need assistance in the future, don't hesitate to reach out. We're here to help!

October 05, 2023

Greeted me when I came in, let me know about my backup camera got me in out in a reasonable amount of time More

by mnorris1993
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, mnorris1993! We're glad to hear that you received a warm greeting and efficient service regarding your backup camera. If you have any more questions or need assistance in the future, don't hesitate to reach out. We're here to help!

October 05, 2023

My service attendant left. I averaged 300 every 6-8 weeks for oil change and detail. My first visit without her I was quoted 700 for a tune up being I had 150k miles. When I ar More

by jburns11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback jburns11. Price transparency is extremely important to us as part of the customer service process. Depending on the application that is needing a "tune up" the HEMi's do require 16 spark plugs. That may explain the price discrepancy. Please feel free to reach out to me if you have any questions at your convenience. My direct line is 580-771-3339. Thank you, Todd Brown

October 04, 2023

Very kind and professional staff. Really cares about their customers. And I am happy with the services they provided. More

by francesorrell77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myracle key
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Oct 05, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, francesorrell77! We greatly appreciate your kind words about our staff and are delighted to hear that you felt well-cared for and satisfied with the services we provided. If you ever have more feedback or need assistance in the future, please feel free to reach out. Your satisfaction is important to us, and we're here to help!

October 04, 2023

Excellent service. Barbara did an excellent job on communicating, keeping me up to date on the repairs and estimating time lines to completion. More

by djones61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your Positive feedback djones61. We are so excited that you are pleased with your service visit. We are also pleased that your experience with Barbara was top notch. If there were any issues with your recent visit please do not hesitate to reach out. My direct line if 580-771-3339, Thank You, Todd Brown

October 03, 2023

Attention to detail for oil change was unsatisfactory. Took 3 return trips clean oil leaks. More

by glendonwarren
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, glendonwarren. We apologize for the unsatisfactory experience you had with the attention to detail during your oil change. This is not the level of service we aim to provide. If there's anything else we can do to assist you or if you have more feedback, please feel free to reach out. Your satisfaction is important to us.

October 03, 2023

Not Long of a wake and fast service for my jeep even though I was late More

by emo_kakyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

hank you, emo_kakyo! We're glad to hear that you received a quick and efficient service for your Jeep, even though you were running late. Your time is valuable, and we appreciate your feedback. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

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