Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,915 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
Great job helping in both office and service department. Satisfied with overall service and outcome. Satisfied with overall service and outcome. More
I had to get an oil change and services fast I didn't mind waiting for a while mind waiting for a while More
They scheduled a time for me to bring my truck in for recall work over a week out and when I got it there they tell me they don't have the part? Then the guy at the desk tells me the fix for my tailgate recall work over a week out and when I got it there they tell me they don't have the part? Then the guy at the desk tells me the fix for my tailgate is just open it 3 times and it was more than likely fixed already yet they still had my truck back there for an hour! a waste of my time. More
Quick and courteous service. Did complete auto check and gave me their recommendations for future work needing to be done Did complete auto check and gave me their recommendations for future work needing to be done More
Fast and straight to the point. Service department was easy and I didn’t feel like I wS trying to be sold service. Service department was easy and I didn’t feel like I wS trying to be sold service. More
The service department need help. This is not a place to take your vehicle for anything. This is not a place to take your vehicle for anything. More
Service department dishonest. I had taken my Jeep Wrangler in to be serviced for a camshaft/ crankshaft position sensor warning and timing misalignment. After I received my vehicl I had taken my Jeep Wrangler in to be serviced for a camshaft/ crankshaft position sensor warning and timing misalignment. After I received my vehicle back it was within a week that the same error came back. They told me that they changed the oil and that fixed the problem. Now my vehicle is 400 miles passed warranty and they refuse to do anything about it. Barbara from service told me that they would do a "good will" diagnosis after I got frustrated that they wanted to charge me for one. I already know the diagnosis because I had it checked at another shop and even took the print out in with me. It's the same exact error as the initial error. Barbara told me that they would get me in the following week and provide a loaner vehicle. I've yet to hear anything from them and this was almost two weeks ago. Avoid this service center!!!! More
On time appointment. Service staff very professional and courteous. Have my vehicle always serviced here. Service staff very professional and courteous. Have my vehicle always serviced here. More