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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,919 Reviews

1,919 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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March 30, 2023

First class service, Brittaney Smith was my service advisor. She went line by line explaining what was done on my vehicle. More

by jaat.tidwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Mar 31, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, jaat.tidwell. We're glad Brittaney exceeded your expectations. Let us know if we can be of further assistance.

March 29, 2023

Too high a price on Shop fee that shows up on my oil change paper work . More

by stevecowcamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Mar 31, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your feedback, Steve. We appreciate your business.

March 29, 2023

I wish I could give a 0. The communication between the service department to the consumer is lacking big time. There was alot of misunderstanding just from basic communicatio More

by Adorexxo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryce Lapham
Apr 04, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, Adorexxo. Thank you for providing candid feedback and making us aware of this. We apologize that your expectations were not met and sincerely apologize for the level of service that you received. At our dealership we set high standards for ourselves and fellow team members, and feedback like yours helps us to continue improving.

March 29, 2023

Very professional staff that go the extra mile to ensure the job is done right... More

by randygrayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Mar 31, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your kind review, Randy! Thanks for visiting Lawton Chrysler Jeep Dodge RAM.

March 25, 2023

Quick response to answers, knowable about vehicle, timely repair work and clean up to date when vehicle is ready More

by dewayne.e.blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Mar 27, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Dewayne! We appreciate your business and look forward to your next visit.

March 24, 2023

The team helped me with all my needs. Every question and concern was answered and delivered More

by SCASEY2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Mar 27, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Scasey2008, the team greatly appreciates the 5-stars. Thank you for your time!

March 23, 2023

Love their service department! They are so communicative, clear, and quick. Best dealership I've dealt with! More

by rachelball405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Mar 24, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you Rachel! We appreciate your business!

March 21, 2023

Very nice and knowledgeable about what was being needed done to my car. I was in and out in under 30 minutes. More

by honee07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy?
Mar 21, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Honee. We understand how valuable your time is, so we pride ourselves on making sure we get you in and out quick! Thank you for trusting our team with your vehicle needs. We look forward to your next visit.

March 21, 2023

Everyone was very professional and courteous to my wife and me. Corrected the issue with my vehicle perfectly. More

by mcclardmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Mar 21, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate you sharing your experience, Mcclardmike! Thank you for trusting our team with your Jeep. If you have any questions, please do not hesitate to reach out.

March 20, 2023

Very satisfied with the service and the service department. The vehicle is my granddaughters and she had nothing but good compliments about her experience on this service. More

by hop_sack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Mar 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing her experience, Hop_sack. Let us know if we can be of further assistance.

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