Back

Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,954 Reviews

1,954 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

Sort by
March 18, 2023

Brittany was very knowledgeable personable to work with along with the mechanic Mike kohler as always More

by jdm13taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike kohler, Brittaney Smith
Mar 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hi jdm13taylor! Thank you for taking the time to review our service. We hope that your problem does not arise again but if it does, we are looking forward to providing you with another high-quality experience!

March 18, 2023

Everyone is very friendly. They are fast at getting the job done in a timely manner. More

by MICNICK69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Mar 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Micnick69.

March 18, 2023

Markeith Bryant was an salesman, he kept us informed the whole process. Will recommend friends & family. Finance gyys were smazing as well. More

by RAY5656562000
Recommend Dealer
Yes
Employees Worked With
Eric Spahe, Markeith Bryant
Mar 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking the time to write a review about our dealership, Ray5656562000! We are glad we have been able to help you with your vehicle, and we look forward to serving you in the future.

March 18, 2023

Service writer very polite, and knowledgeable about vehicles, waiting area nice and clean. The people at the dealership are respectful and helpful. More

by dewayne.e.blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Mar 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your five-star rating, Dewayne.e.blair. Thanks for choosing Lawton Chrysler Jeep Dodge with your vehicle needs!

March 18, 2023

Very professional. They Always go out their way to insure that you feel like family. Shawn and the service department is the best More

by Duranteplace@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Duranteplace@aol.com, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

March 18, 2023

Horrible. Set an appointment and still have not looked at a vehicle till over 24 hours later and even then it still wasn’t looked at. What’s the use of an app More

by m9982007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Mar 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hi there! Thank you for reaching out. Please give me a call to discuss the status of your vehicle at (580) 771-3339. -Todd Brown, Service Manager.

March 13, 2023

Don’t expect to have a loaner or get your vehicle back in time expected. Had to doordash lunch because i was stuck without a car when i dropped off for service at 8am and it was supposed to be done by my lun More

by hclark529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara
Mar 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, hclark529, we would like to apologize for your negative experience at our dealership. If you wouldn’t mind giving us a call at (580) 771-3339, we would like to learn more about your specific situation and make things right. We look forward to speaking with you! - Todd Brown

March 10, 2023

I appreciate that they were flexible on when they could get my Wrangler in for an oil change and tire rotation. They were able to complete it in a timely manner. My husband is the one who took my Jeep to More

by uflbonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the wonderful review, uflbonnie! We appreciate your business and look forward to your next visit. Have a great day!

March 10, 2023

Best dealership around . Good mechanics and desk people and customer service I would use this dealership anytime More

by cherylmyers1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Mar 14, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Cherylmyers1959. We look forward to your next visit!

March 03, 2023

Service advisor is pushy as xxxx when they come back with the vehicle inspection report. She doesn't like to take no and not interested for an answer. The tech lied and said my rear windshield wiper needed t More

by skeith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky, Christopher Dixon
Mar 14, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, skeith. Thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us and we will resolve this issue immediately. We set high standards for ourselves and our team members, and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at (580) 771-3339. Thank you.

...
89
...