Lawton Chrysler Jeep Dodge RAM - Service Center

My service was good and timely. I will contact you for my next appointment. Thank you. I will contact you for my next appointment. Thank you. More

I recently entrusted my fully functional diesel truck to the service department at Lawton Chrysler Jeep Dodge RAM, expecting routine maintenance. To my absolute frustration, their negligence severely damage the service department at Lawton Chrysler Jeep Dodge RAM, expecting routine maintenance. To my absolute frustration, their negligence severely damaged my fuel system, leaving me with thousands of dollars in repair costs—which I had to pay out-of-pocket for a problem they 100% caused. This dealership not only ruined my truck but also completely refused to take responsibility. When I contacted Dodge corporate, expecting some level of accountability, they blew me off and told me I needed a warranty if I wanted any assistance. Excuse me? My truck was working perfectly before their "service" department touched it! Their response was nothing short of a slap in the face. Sadly, after reading other reviews, I realized I wasn’t alone. Multiple customers have complained about this dealership’s service department causing problems, including long wait times, misdiagnoses, and even vehicles sitting there for weeks or months with no communication. One reviewer on DealerRater mentioned that their vehicle sat for months with no updates, while others have cited incorrect repairs and blatant negligence. (DealerRater Review) At this point, I highly advise anyone considering this dealership for service to stay far away unless you want to risk your vehicle being damaged and your concerns ignored. Dodge corporate clearly doesn’t care, and neither does this dealership. Take your business somewhere that values its customers—because Lawton Chrysler Jeep Dodge RAM certainly does not. More

My vehicle has been there for months and i have not been contacted for a feedback on my dodge dart contacted for a feedback on my dodge dart More

Good solid fast service. Barbara was great and the techs fixed my truck in a timely manner. Barbara was great and the techs fixed my truck in a timely manner. More

It was very clean and was easy for me to get in with my wheelchair and they were very understanding about how we needed to get in and out quickly wheelchair and they were very understanding about how we needed to get in and out quickly More

Shaun was very helpful and knowledgeable in getting my car serviced. He communicated effectively throughout the whole process. Great professional atmosphere car serviced. He communicated effectively throughout the whole process. Great professional atmosphere More

I've been a customer for a couple of years now. Excellent customer service. Thanks and shout out to the service department and the cashiers. Excellent customer service. Thanks and shout out to the service department and the cashiers. More

Courtesy stafff good work. Work completed in a timely manner. Overall it was very good service Work completed in a timely manner. Overall it was very good service More

Service was fast and reliable. They showed me what I should look for at my next service. They showed me what I should look for at my next service. More

Great customer service! Didn't take but an hour for my oil change. Definitely will come back. Didn't take but an hour for my oil change. Definitely will come back. More