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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,965 Reviews

1,965 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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April 17, 2025

They wanted to charge me $3, 994. 00 for a FCW sensor....without even servicing it. I called another Chrysler dealership and they had the sensor for just $221.00.....that's a huge diff More

by michaelprochnow6
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
May 08, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

We sincerely apologize for the experience you had and the confusion regarding the charges for the sensor and battery. We understand your frustration with the significant price difference and the service you received. Our goal is always to provide fair and accurate assessments, and it’s clear we missed the mark in your case.

April 15, 2025

Shaun is a professional. Had issues with my Ram. He took care of my needs in a timely manner. Thank you Shaun. More

by Pasco4you
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
Apr 16, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the great feedback! We're glad Shaun was able to take care of your Ram and meet your needs. We’ll be sure to pass along your thanks to him!

April 12, 2025

Cashier was rude. I was also told I HAD to get an addictive for my oil change. Even though I read it said it had to be done by 75000 miles. More

by omgbills1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Hi, thank you for your feedback. We’re sorry to hear about your experience and understand your concern. Our team may recommend certain services to help ensure your vehicle stays in top shape, but these are always suggestions based on manufacturer guidelines and vehicle condition. We appreciate you bringing this to our attention.

April 12, 2025

That is Ramat Gul far right Excellent service Perfect customer service and fast oil change More

by JASONMCNAMAR765
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
Apr 14, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks, Jason! We’ll be sure to pass your praise along to Ramat—glad you had a great experience and a quick oil change!

April 11, 2025

Was pleased with the work on my truck and replace the radio. They did an awesome job for me. Thank you! More

by semetheakahler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks, semetheakahler! We’re so glad you’re happy with the work on your truck and the new radio. Enjoy, and thank you for choosing us!

April 10, 2025

Check in process was extremely fast and wasted zero time getting me in to get my vehicle serviced. More

by RINATBENAVIDES74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Rinat! We’re glad to hear the check-in process was quick and efficient. We appreciate your feedback and look forward to serving you again!

April 09, 2025

They are always very nice and they got my truck out the same day. Thanks More

by casey.glennn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We're glad we could get your truck back to you quickly. We appreciate your business and look forward to helping you again!

April 08, 2025

Barbara kept me informed about the status and was very helpful. Although it was not finished on the time stated it was the next morning so still good in my opinion. The mechanic did his best so no comp More

by PAREED22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Harris and his assistant
Apr 09, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your understanding and positive feedback! We're glad Barbara kept you informed and that you're happy with the service. We appreciate your patience and are always here to help!

April 08, 2025

The maintenance department is rated the best in Lawton Oklahoma. The maintenance department always exceeds their standards. Shawn always insures that everything goes well More

by Duranteplace@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the great review! We're proud to hear that our maintenance department continues to exceed your expectations, and Shawn will be thrilled to know his efforts are appreciated. We look forward to serving you again!

April 08, 2025

Always a nice experience. They are pleasant and helpful when answering questions concerning my vehicle. More

by ksct_anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We're so glad to hear that you always have a positive experience with us. We're here whenever you need assistance!

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