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Lawton Kia - Service Center

Lawton, OK

4.6
1,824 Reviews

1,824 Reviews of Lawton Kia - Service Center

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September 23, 2020

From the time I arrive til the time I leave the Lawton Kia dealership the Service Team Barbara / Amanda / Frank take care of every need for my car and for me. Both Barbara and Amanda's technical and mech More

by DWTBRYSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Lattrell, Barbara Lavendusky, Markienna Turner, Frank Seitz
Sep 23, 2020 -

Lawton Kia responded

Thank you for taking the time to write about your experience. It is wonderful to hear that the Lawton Kia team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

September 22, 2020

Had a wonderful experience as usual. Came in for an oil change, tire rotation, and alignment check. They even washed my car for me while they had it. My favorite dealership! More

by Taraspencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell
Sep 23, 2020 -

Lawton Kia responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future!

September 21, 2020

Barbara and the sweet lady with the microbladed eyebrows are always so nice. Special thanks to James Uplinger for going above and beyond to deliver my car and receipt of payment. More

by YOLANDA THOMAS HARVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uplinger, James, Amanda Lattrell, Barbara Lavendusky
Sep 21, 2020 -

Lawton Kia responded

Yolanda, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime!

September 21, 2020

Very good service and knowledgeable, Barbara took the time to explain everything in detail and what would be more convenient for me. Will definitely come back. More

by john.colon5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Sep 23, 2020 -

Lawton Kia responded

We are so grateful for your kind words. Thanks for sharing your review with us and the community!

September 17, 2020

As I always say the employees at lawton kia are nice and they keep me updated on what my car needs they always make sure I am comfortable while I wait. More

by pamaguilar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell
Sep 18, 2020 -

Lawton Kia responded

We are so grateful for your kind words, Pam. Thanks for sharing your review with us and the community!

September 17, 2020

Great service all around. When I purchased the vehicles they did everything they could to get me into them. Service department was quick and professional. More

by MRPEACEMAN41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky, Frank Seitz
Sep 18, 2020 -

Lawton Kia responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Lawton Kia. We wish you safe travels in your new Kia and look forward to seeing you again soon!

September 16, 2020

Vehicle key was not returned to owner. Apparently service tech left it on the exterior windshield. Vehicle was started by technician and driven off by owner unaware that the key was not in the vehic More

by MARIO200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Lattrell
Sep 18, 2020 -

Lawton Kia responded

Thank you for your feedback. We are reevaluating the process and addressing this concern. Regards, Frank Seitz Service Manager

September 16, 2020

Everyone was so great. Very helpful took care of my car’s problem very fast. Everyone was so friendly. Was very well taken care of. More

by keggar730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky, Frank Seitz
Sep 16, 2020 -

Lawton Kia responded

Keggar, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

September 16, 2020

Best service ever!!! Clean also and the friendliest👍🤗🇺🇸I feel very confident on trusting them with my vehicle. Great service reminders and able to drop me off More

by MOTHERCAROLCOLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
Sep 18, 2020 -

Lawton Kia responded

Thanks for the awesome review, Carol! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

September 15, 2020

Very professional and knowledgeable about vehicle and products, well presentable in appearance and will spoken when dealing with customer, makes sure customer is satisfied with purchase and gets what the More

by mv3mvpd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Tinsley, Amanda Lattrell, Maurice Cline
Sep 16, 2020 -

Lawton Kia responded

Mv3mvpd, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

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