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Lawton Kia - Service Center
Lawton, OK
1,815 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,815 Reviews of Lawton Kia - Service Center
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July 13, 2025
Everyone at Lawton Kia treated me like family. They all went above and beyond for me. I’ll never go anywhere else. They all went above and beyond for me. I’ll never go anywhere else. More
by Janeyx3
Verified Customer
July 12, 2025
My 2014 Kia Soul had a catastrophic engine failure and Ms. Jones was quick to ensure that my records were complete for a warranty covered replacement. The service center was diligent in their work and got Ms. Jones was quick to ensure that my records were complete for a warranty covered replacement. The service center was diligent in their work and got my car back to me relatively quickly for such a big job. Thanks for keeping me on the road. More
by ingram.kellea
July 11, 2025
Helpful, thorough, and timely. Love that they’ll pick up and drop off my car. Love that they’ll pick up and drop off my car. More
by KC
Employees Worked With
July 10, 2025
Martin explained every step of the way, he was patient and very kind. He answered all of my questions and took such good care of us! Love my new vehicle. and very kind. He answered all of my questions and took such good care of us! Love my new vehicle. More
by vcastellanos1227
Employees Worked With
Martin Martinez
July 09, 2025
Rebecca was professional and got me scheduled quickly. My actual problem with my vehicle was never resolved with your services department my vehicle continued to just shut off while stopped at a traffic l My actual problem with my vehicle was never resolved with your services department my vehicle continued to just shut off while stopped at a traffic light. More
by bwilliams_03
Employees Worked With
Rebecca was the best all others never introduced themselves and the actual service personnel weren't very knowledgeable in resolving my issue
July 09, 2025
Amanda and Rebecca were both so helpful and went above and beyond to get me taken care of as quickly and professionally as possible. and beyond to get me taken care of as quickly and professionally as possible. More
by Lori Willmon
July 09, 2025
Very helpful when it came to my concern to my Kia K4. Got me in a timely manner Got me in a timely manner More
by osalazar624
Employees Worked With
July 06, 2025
It was great, they were nice and understanding, good deals, good service, nice people, nice place to look for cars deals, good service, nice people, nice place to look for cars More
by Robert
July 05, 2025
I needed to have my air conditioning fixed. I was told that if I drop the vehicle off on Monday, I would be able to pick it up Monday evening Tuesday morning at the very latest and the repair w I was told that if I drop the vehicle off on Monday, I would be able to pick it up Monday evening Tuesday morning at the very latest and the repair would be complete. Monday evening I was told that my vehicle was not be ready because another part was needed to complete the repair. I was told the vehicle would be ready by Thursday. The vehicle was not ready by Thursday. I was not able to get my vehicle back until Saturday. I paid a total of $3,605 and the air conditioning system still does not work properly. My stepmother became gravely ill, and I was unable to travel to see her. Passed away Saturday evening. The dealership said they could not give me a loaner because I was traveling out of the state of Oklahoma. Mechanic told me I could always rent a car. I originally had plans to travel to Kentucky for a family reunion for the Fourth of July holiday. My family and I had to travel 11 hours in a car that air conditioning unit could only cool the vehicle to 85° for 11 hours. I am a chronic part and long patient. This was very unhealthy for me. Causes my heart to start racing due to the stress of the heat. I was told that I have to pay an additional $2500 for another component to completely fix my car and then the air conditioner will work properly. More
by RhondaRoundtree0063
July 04, 2025
Great service. Will keep coming back for my oil change. Friendly atmosphere. Friendly people. Understanding. Will keep coming back for my oil change. Friendly atmosphere. Friendly people. Understanding. More
by lorena_mcbroom
Employees Worked With
