Lawton Kia - Service Center

excellent customer service They really go above and beyond to make sure you have a great experience! Fast, friendly, and really know what they are doing. I wouldn't take my kia They really go above and beyond to make sure you have a great experience! Fast, friendly, and really know what they are doing. I wouldn't take my kia anywhere else. More

Excellent customer service I thought the customer service was excellent. Amanda kept me informed the whole time about my vehicle and ensured everything that I wanted done on my I thought the customer service was excellent. Amanda kept me informed the whole time about my vehicle and ensured everything that I wanted done on my vehicle was done. She even made sure my vehicle was washed. More

Service We have had our Kia Sedona serviced here twice now. Both times for oil changes and a couple of recall repairs. Everyone is very helpful, and nobody is We have had our Kia Sedona serviced here twice now. Both times for oil changes and a couple of recall repairs. Everyone is very helpful, and nobody is pushy when it comes to upselling on services. More

Great Experience!! I just love the service advisors they are so beautiful and sweet and very professional. But let me tell you that parts manager is the cutest thing, oo I just love the service advisors they are so beautiful and sweet and very professional. But let me tell you that parts manager is the cutest thing, ooh la la!!! More

General maintenance Went in for some general maintenance (oil change and inspection) and was quickly brought into the garage bay. Technicians were quick yet thorough. The Went in for some general maintenance (oil change and inspection) and was quickly brought into the garage bay. Technicians were quick yet thorough. The inspection found that fuel system was due for cleaning. They staff just recommended the cleaning and did not push the subject. Waiting area is nice , clean and stocked with water and little munchies. More

Two bad experiences The first time I went I recieved a quote for changing a busted lock on my car. I did some research and found someone could do the exact same repair fo The first time I went I recieved a quote for changing a busted lock on my car. I did some research and found someone could do the exact same repair for MUCH less. I lost some confidence in Lawton Kia during that event. The next time I visited I gave them another chance, and this time the rates were fair. However, after being told that the repair would take 1 hour, 1.5 hours went bye before they notified me that the repair would take longer. Unfortunately, both of these experiences have put this dealership in a poor light for me. More

I feel cheated. Well I went to get a Oil Change. That took over an hour. But when the service Rep came back to ask me if I wanted extra services performed on my car. Well I went to get a Oil Change. That took over an hour. But when the service Rep came back to ask me if I wanted extra services performed on my car. To better maintain my car. Sherecommended for me to change or rotate my car tires and he also selected another treatment for the oil for better gas mileage.I agree to have the service done on rotating my tires and then for the other treatment within 15 minutes those two things were done and my car was ready after I notified her that just forget it and you know ready to go and she said we've already finished I was bewildered I didn't understand how it took over an hour for an oil change but less than 15 minutes for two other services. More

Again HORRIBLE If you want something and don't want to be pushed into buying something you don't need, don't go here. Drive to OKC. If you want something and don't want to be pushed into buying something you don't need, don't go here. Drive to OKC. More

Wonderful Service !!!! From start to finish the Lawton KIA service department was outstanding...courteous, knowledgeable, and very pleasant. This make your time on your appo From start to finish the Lawton KIA service department was outstanding...courteous, knowledgeable, and very pleasant. This make your time on your appointment very enjoyable. Guys, job well done. More

Amazing! Lawton kia is the best! They are so sweet and actually take the time to connect with their customers. I couldn't have picked a better place to bring Lawton kia is the best! They are so sweet and actually take the time to connect with their customers. I couldn't have picked a better place to bring my vehicle. More