LeadCar Honda Yorkville

Lied to I was in for a service visit (oil change) which was excellent no issue at all. Overall everybody has been great in the process of buying the car with I was in for a service visit (oil change) which was excellent no issue at all. Overall everybody has been great in the process of buying the car with the exception of one person. John from finance was the only negative. He pressured us to buy rust proofing, extended warranty and life time oil changes. We declined all until he made us feel stupid about synthetic oil asking us if we knew how much it cost. I said $40, and he said that an oil change with synthetic oil would run $79 up to $100. So we did purchase the life time oil. After getting our first oil change we saw that the charge was $49. We wouldn't have purchased the life time oil changes if John hadn't high pressured us and gave us false information. Very upset about the pressure to purchase all of those upsales. Everybody great but John. More

good salesman, the sales man carmelo was intelligent about hondas and was not high pressure as was back in the early 2000s. i am glad i gave the dealer ship a 2nd c the sales man carmelo was intelligent about hondas and was not high pressure as was back in the early 2000s. i am glad i gave the dealer ship a 2nd chance.fair pricing,and willing to work with you to make a good deal. More

Snow tire to summer tire swap & engine oil seepage issue I brought my 2017 Civic in for a tire swap & an engine oil seepage issue. The tire installation was done in a timely manner without incident. The oil I brought my 2017 Civic in for a tire swap & an engine oil seepage issue. The tire installation was done in a timely manner without incident. The oil seepage issue didn't go so well. The technician reported that there was no fluid leaks found during the service. I had to bring my service advisor & the service manager outside to show them where the engine oil was visible in and around the value cover & down near the bottom of the block & oil pan. This a a brand new vehicle that's leaking oil right off the lot. As you might expect, I'm not happy about this situation. To their credit, Dean & Jim were calm, pleasant & courteous while working toward a solution. I will be bringing my vehicle back in for additional service in an effort to solve the oil seepage issue. More

Airbag Recall Dean was very personable and friendly! He helped me with an additional appointment I wasn’t sure how to go about. I will absolutely want to work wit Dean was very personable and friendly! He helped me with an additional appointment I wasn’t sure how to go about. I will absolutely want to work with Dean again! More

Vehicle was totaled & Robert Lewis Thompson great help Previous vehicle totaled by texting driver & Robert Lewis Thompson chose the van for our family. Much cleaner, less miles and perfect colour new year. Previous vehicle totaled by texting driver & Robert Lewis Thompson chose the van for our family. Much cleaner, less miles and perfect colour new year. Thank you so much!! The Mabb/Guilder family More

Lease Great experience would recommend the dealership to friends and family. I will be working with nate in the future as it was an easy lease! Great experience would recommend the dealership to friends and family. I will be working with nate in the future as it was an easy lease! More

Carbone Honda Everyone in the showroom was very nice, courteous, professional, and extremely helpful. Maria Cruz helped me find the exact car I wanted while being Everyone in the showroom was very nice, courteous, professional, and extremely helpful. Maria Cruz helped me find the exact car I wanted while being very personable and pleasant at the same time. She made it a comfortable experience. Six years ago I purchased a new SUV from Carbone Honda and returned last week to trade it in and bought a 2018 HRV, which I am very happy with. More

Service 4/27/18 As always received excellent service from Art Farley. Brought in for inspection and routine service, oil change etc. Art will always review everything As always received excellent service from Art Farley. Brought in for inspection and routine service, oil change etc. Art will always review everything to make sure I’m the correct Service based on my mileage or complaint on an issue. More

No high pressure I found Danielle professional and thoughtful, She was readikly available to me by phone and in person. She was knowledgable about the products and I found Danielle professional and thoughtful, She was readikly available to me by phone and in person. She was knowledgable about the products and services More

Professional service from start to finish! I enjoy the waiting area also. It is a welcome and homey feel! Everyone that I have met seem to enjoy working at Carbone Honda! I enjoy the waiting area also. It is a welcome and homey feel! Everyone that I have met seem to enjoy working at Carbone Honda! More