
LeadCar Honda Yorkville
Yorkville, NY
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Ridgeline service Always great! Art stays on top of servicing my Ridgeline. It's a wonderfully designed vehicle to start with, but great service keeps it humming. Always great! Art stays on top of servicing my Ridgeline. It's a wonderfully designed vehicle to start with, but great service keeps it humming. More
Excellent customer service Everyone was very friendly. Very fair prices, everyone was willing to go above and beyond to make sure we were satisfied, made us feel special Everyone was very friendly. Very fair prices, everyone was willing to go above and beyond to make sure we were satisfied, made us feel special More
oil change quicker service than usual. shorter time to wait! liked very much coffee choices and baked goods while I waited. Also got appointment that day at t quicker service than usual. shorter time to wait! liked very much coffee choices and baked goods while I waited. Also got appointment that day at the time I wanted. will return. More
Carbone is great!!! The people are very friendly at Carbone Honda. When you walk in the door you don't feel out of place and you are not rushed!! I am just overall happy The people are very friendly at Carbone Honda. When you walk in the door you don't feel out of place and you are not rushed!! I am just overall happy with my car,the sales person,the financial department and the service center.... More
It took 6 visits to get to what I hope is a final fix. When I purchased a new 2017 CRV it had electrical problems that prevented many features from working even when I picked it up. No cruse, no radio, no When I purchased a new 2017 CRV it had electrical problems that prevented many features from working even when I picked it up. No cruse, no radio, no remote start, no gas gage etc. I returned ASAP. The service rep. said “we don’t do car starters here”. But I insisted it was a brand new Honda. It was good for awhile, but then repeated feature failure. Car didn’t start without jump start for many more visits to your service center. I was told that it was my fault “ you don’t drive it enough” or “you don’t keep the sensor clear enough of snow”. I told them that something is drawing down that battery. They just charged it up, and sent me on my way. They replaced the battery a couple months ago. Monday it would again not start without a jump start. I have spent over 20 hours in your waiting area since the purchase of this vehicle. I don’t feel that the service folks think I know what I am talking about. More
Always great I’ve had many problems with a used car I bought from another dealer and Carbone /art in the service Dept is always so good to me , really appreciate a I’ve had many problems with a used car I bought from another dealer and Carbone /art in the service Dept is always so good to me , really appreciate all His help More
Simple and Fun This was an excellent car buying experience. There is always a lot of anxiety when purchasing a car, but Maria at Carbone Honda made the process very This was an excellent car buying experience. There is always a lot of anxiety when purchasing a car, but Maria at Carbone Honda made the process very easy and fun. She was extremely accommodating and worked very hard to make this fun. I would highly recommend Maria and Carbone Honda. More
Battery Mike was very helpful to my mother who was there in place of me! Called me right away with an update on my car & it was taken care of quickly. Mike was very helpful to my mother who was there in place of me! Called me right away with an update on my car & it was taken care of quickly. More
Needed a new battery Battery was dead when I went to test drive my car. When I purchased the car they recharged it. Battery died again and brought it down to test it, it c Battery was dead when I went to test drive my car. When I purchased the car they recharged it. Battery died again and brought it down to test it, it came back good ( because I had to jump start it so it was charged) so I brought it back to have the alternator and starter tested and battery failed so they replaced it for free. Pleased with my service More
Oil Change and AWD Fkuis Service was good and very friendly. I think the price could have been a little better for the fluid put in the vehicle, but the service was quick, hig Service was good and very friendly. I think the price could have been a little better for the fluid put in the vehicle, but the service was quick, high quality and professional. More