LeadCar Honda Yorkville

New car Very sastified with Jason Jackson dealership was friendly and would recommend to family and friends. John Frye is a great manager at the Carbone auto Very sastified with Jason Jackson dealership was friendly and would recommend to family and friends. John Frye is a great manager at the Carbone auto group More

Easy, enjoyable, convinient The staff was nice and helpful. They are very willing to assist you in finding the right car for you and make the process easy. I am very happy with m The staff was nice and helpful. They are very willing to assist you in finding the right car for you and make the process easy. I am very happy with my purchase. More

Great experience and exceptional service! Always very easy to do business with. A great buying experience from start to finish. Top notch service by great people. Thank you Carbone Honda. Always very easy to do business with. A great buying experience from start to finish. Top notch service by great people. Thank you Carbone Honda. More

Very helpful. Patient. Helpful throw all the process. Very understanding and patient. Answered any questions I had and explained very thing clearly. Thank you very much!! I Helpful throw all the process. Very understanding and patient. Answered any questions I had and explained very thing clearly. Thank you very much!! I recommend any looking for a car More

2013 Hyundai Santa fe Matt and Jason were thouroghly professional and super friendly and by far it was the best experience I have ever had purchasing a car..It was great be Matt and Jason were thouroghly professional and super friendly and by far it was the best experience I have ever had purchasing a car..It was great being able to pick up our car the same day!!! More

2016 honda pilot Had a vert pleasant experience. Staff was friendly and welcoming. Was able to leave with our new car on the same day. We are very happy customers Had a vert pleasant experience. Staff was friendly and welcoming. Was able to leave with our new car on the same day. We are very happy customers More

Extremely friendly and knowledgeable. Robert was extremely helpful, friendly, and very knowledgeable about the Honda products. He made everything very easy in every aspect of the sale. T Robert was extremely helpful, friendly, and very knowledgeable about the Honda products. He made everything very easy in every aspect of the sale. This is the second car was have purchased from Carbone and would do so again! More

Great experience The staff was friendly and helpful and the quality of the vehicles is great. They worked with me on the price, listened to my expectations, and got me The staff was friendly and helpful and the quality of the vehicles is great. They worked with me on the price, listened to my expectations, and got me what I wanted. More

Boned by carbone ...still After waiting for almost 2 months for a title on my 2011 crosstour that I purchased in June , I am still dealing with the aftermath of my car buying e After waiting for almost 2 months for a title on my 2011 crosstour that I purchased in June , I am still dealing with the aftermath of my car buying experience at carbone . they did offer us compensation in the form of a remote car starter and a back up camera . I specifically asked for factory insulation , both items were not factory but aftermarket ad ons from a small company called auto specialists . carbone agreed to pay my first car payment since I was unable to drive my car for over a month after it was purchased . they kept the paper at the dealership and have not yet paid it as promised . they have also cost me money on the road . the temporary registration was so illegible that I received a ticket for $65 for said registration . ( so look at yours if you purchase a car at carbone . it could cost you money later . ) also , I foolishly dropped my insurance since I didn't have a car in my possession and that cost me an additional $270 or a 33 day suspension . during the course of that 33 days my car was still sitting on the carbone lot without a title .this whole experience has been a nightmare . my advice to you dear buyer....shop elsewhere . don't get boned by carbone! More

Unbelievably unprofessional! I purchased a certified preowned 2011 crosstour from carbone Honda of Yorkville 4 weeks ago . after signing contracts , a lot of handshakes and smiles I purchased a certified preowned 2011 crosstour from carbone Honda of Yorkville 4 weeks ago . after signing contracts , a lot of handshakes and smiles , our sales man went to get the plates etcetera from the office . as it turns out they did not have a title for the vehicle . the manager assured us the title would be expedited and it shouldn't take long . each week we were placate when our salesman. ...said the title should be there any day. Well. as I have said , that was 4 weeks and a check for $ 8000 cashed ago . the car was on my insurance , my son was supposed to take my old car as he is limping along with a clunker , my car payment was due today ,I was planing a vacation road trip in my new car , and I just found out yesterday after numerous un answered phone calls e mails and texts that they are still trying to find the original owner . the former owner leased the vehicle when it was New and the vehicle was auctioned and sold to carbone over 2 years and 20,000 mystery miles ago . and they don't have the documentation for it yet . how unprofessional is that ? I expect something like that to happen at a small under the bridge auto kind of place , which is why I went with a large dealership to begin with . they have had ample time to rectify the situation . I was expecting my car any day and to find out they haven't even contacted the owner after 4 weeks was mind blowing . no one has apologized or offered to let me look at other cars in stock or to return my $8000 down payment . down payment was made with the anticipation of taking delivery of my car that day and it should not have been cashed before I got my car . since no one seems to be able to talk to me I am considering retaining an attorney in order to get my money back . all I can say is buyer beware . don't sign anything until they hand you the title and the plates . carbone has a no cool down period policy so once they have you you are at their mercy . all the excitement of buying a New car has been completely ruined . my advice is to shop elsewhere . More