
Lebanon Ford
Lebanon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
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Vehicle Purchase I purchased my first Ford product from Aaron. His style of sales was just what I was looking for. Knowledgable about the product and familiar with th I purchased my first Ford product from Aaron. His style of sales was just what I was looking for. Knowledgable about the product and familiar with the intracies of the incentives available. When we did not come to an agreeable price, I left and was not held against my will with ...."well let me see what I can do!" In the end, I returned two days later and purchased the vehicle just as Aaron had advised. Away I went to finance and there was no unexplained charges. This process was also a joy and when you are spending your nest egg, it makes it less of an issue! I now have a new F250 Super Duty and a new friend named Aaron. I will also store his number in my phone to pass on to others looking for an honest salesman. Thank you Aaron and thank you Lebanon Ford. More
Sixth vehicle purchased by family members in five years! I just purchased a certified Fusion, and it's the sixth vehicle purchased from Kathy and Lebanon Ford in five years. Prior to Lebanon Ford, we hadn't I just purchased a certified Fusion, and it's the sixth vehicle purchased from Kathy and Lebanon Ford in five years. Prior to Lebanon Ford, we hadn't gone back to the same dealer following a purchase, but since our first here haven't gone elsewhere. I highly recommend Lebanon Ford and Kathy specifically if you're looking for a new vehicle! More
Poor experience won't be back Made an appointment online only to be told when I got there that the mechanics go to lunch at 11:30....my appointment was at 11:00.Wantedcmyvtransmiss Made an appointment online only to be told when I got there that the mechanics go to lunch at 11:30....my appointment was at 11:00.Wantedcmyvtransmission looked at too...was told no we arec2 weeks out on that. Waited in crowded waiting room. With people working hard tbere walking through the entire time.When I checked out I was given the service writers card to make an appointment for the transmission..... NO you make an appointment for me NOW that us what I came in for. Pick up my car drive off, turn the windshield wipers and the awkwardly go across the windshield...take the car back to find out they didn't take the attic off the rubber part of the wiper that goes across the windshield....really!? Point 1...if there is an online appointment made and it can't be fulfilled CALL the customer....I know it's a reach but a little customer service goes a Long way. More
Finally I could tell the second I walked on the lot this dealership was different. Thank you so much Kathy for making my car buying a great experience. I wa I could tell the second I walked on the lot this dealership was different. Thank you so much Kathy for making my car buying a great experience. I was looking for a Ford Explorer with specific specs. Kathy took me all over the lot to find the car they that was closest to what I needed and when they didn't have an exact match she spent time with me to locate my match. She was patient, knowledgable, and so helpful. I had been to a few other dealers and had walked away disappointed. Thanks Kathy for getting me into the Explorer I wanted! More
Great Experience From start to finish my time at Lebanon Ford was great. Tom listened and answered all my questions and was very straightforward. After a drive and ag From start to finish my time at Lebanon Ford was great. Tom listened and answered all my questions and was very straightforward. After a drive and agreeing on the truck, I was done with paperwork and driving away in under forty minutes. Tom was the nicest and non-pushiest car salesman I have ever worked with and will be back when the time comes. Thanks Tom More
New truck Went above and beyond to make sure I had the truck that would best suited me. No pressure, unbelievable knowledge. People always friendly. 5 car or tr Went above and beyond to make sure I had the truck that would best suited me. No pressure, unbelievable knowledge. People always friendly. 5 car or truck I have bought from them. More
Thank you! A huge thank you to Jeremy for all your help finding the perfect vehicle for our family! Such a wonderful experience and I will definitely be back in A huge thank you to Jeremy for all your help finding the perfect vehicle for our family! Such a wonderful experience and I will definitely be back in the future! More
Wonderful Buying Experience Kathy was very helpful in our whole purchase process and we would recommend her to anyone looking to purchase a vehicle, we purchased a 2014 model fro Kathy was very helpful in our whole purchase process and we would recommend her to anyone looking to purchase a vehicle, we purchased a 2014 model from Lebanon Ford a few years back and we drove from Kentucky 2 hours away to make this last purchase because of the attitude of this dealership. We found that they are not pushy and don't just try to sell you whatever they have in stock they want to get you what you want. Most dealers here local to us will just try to pressure you into buying. We will come back to Lebanon Ford for our next vehicle purchase and to Kathy. Thanks More
Positive Buying Experience Our new car buying experience was very pleasant and positive. Kathy was very helpful and her product knowledge was excellent. She was willing to hel Our new car buying experience was very pleasant and positive. Kathy was very helpful and her product knowledge was excellent. She was willing to help us price various option packages and make a careful decision. We would highly recommend Kathy and Lebanon Ford for an easy and pleasant buying experience. More
Treated very well. Great experiance Have purchased w vehicles from Matt and I feel like he is family. Have purchased two vehicles from him and it has been stress free. Have purchased w vehicles from Matt and I feel like he is family. Have purchased two vehicles from him and it has been stress free. More