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Lebanon Ford

Lebanon, OH

4.8
3,095 Reviews
The Official DealerRater page of Lebanon Ford. Don’t want the hassle of an auto mall or the feeling of being a small fish in a big pond? Then we’re the dealership for you. We pride ourselves in offering a family friendly atmosphere, and no hassle one-on-one consultations with our Sales Consultants and Service Technicians. Some of us like to shop without the presence of a Sales Consultant. We completely respect your privacy which is why we’ve given you the ability to shop our lot when you want. On our lot use your mobile device to scan, learn and shop. While you get to know us discover our exclusive myTech Team, designed to help make in-vehicle technology simple and easy to understand. From troubleshooting via phone and email to at home consultations we will help you get the most out of your vehicle.
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770 Columbus Ave.

Lebanon, OH

45036

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Showing 3,095 reviews

October 05, 2016

Vehicle Purchase I purchased my first Ford product from Aaron. His style of sales was just what I was looking for. Knowledgable about the product and familiar with th More

by CSMRET
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Funkhouser
October 03, 2016

Sixth vehicle purchased by family members in five years! I just purchased a certified Fusion, and it's the sixth vehicle purchased from Kathy and Lebanon Ford in five years. Prior to Lebanon Ford, we hadn't More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Wells, Jenny Southard
October 02, 2016

Poor experience won't be back Made an appointment online only to be told when I got there that the mechanics go to lunch at 11:30....my appointment was at 11:00.Wantedcmyvtransmiss More

by candmkr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Nowicki
Oct 03, 2016 -

Lebanon Ford responded

We are sorry to hear about your service experience at our store. We apologize for your scheduling problems and the wiper issue was a mistake by one of our technicians, which we hope was corrected to your satisfaction. We will reach out to you this week and see how we can correct the scheduling issue and prove that we take our service very serious and want all of our customers to leave happy. Thank you for taking the time to leave a review and bring the matter to our attention.

October 02, 2016

Finally I could tell the second I walked on the lot this dealership was different. Thank you so much Kathy for making my car buying a great experience. I wa More

by alamont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Wells
October 02, 2016

Great Experience From start to finish my time at Lebanon Ford was great. Tom listened and answered all my questions and was very straightforward. After a drive and ag More

by MikeE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Nickell, Zack Funkouser
September 30, 2016

New truck Went above and beyond to make sure I had the truck that would best suited me. No pressure, unbelievable knowledge. People always friendly. 5 car or tr More

by Legauldm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Lutmer
September 30, 2016

Thank you! A huge thank you to Jeremy for all your help finding the perfect vehicle for our family! Such a wonderful experience and I will definitely be back in More

by Lovemynewride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Harrison
September 29, 2016

Wonderful Buying Experience Kathy was very helpful in our whole purchase process and we would recommend her to anyone looking to purchase a vehicle, we purchased a 2014 model fro More

by jpjudge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Wells
September 28, 2016

Positive Buying Experience Our new car buying experience was very pleasant and positive. Kathy was very helpful and her product knowledge was excellent. She was willing to hel More

by Susan S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Wells
September 28, 2016

Treated very well. Great experiance Have purchased w vehicles from Matt and I feel like he is family. Have purchased two vehicles from him and it has been stress free. More

by Mark Metterhouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew McLaughlin, Zack Funkouser
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