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Lebanon Ford
Lebanon, OH
3,099 Reviews
The Official DealerRater page of Lebanon Ford. Don’t want the hassle of an auto mall or the feeling of being a small fish in a big pond? Then we’re the dealership for you. We pride ourselves in offering a family friendly atmosphere, and no hassle one-on-one consultations with our Sales Consultants and Service Technicians.
Some of us like to shop without the presence of a Sales Consultant. We completely respect your privacy which is why we’ve given you the ability to shop our lot when you want. On our lot use your mobile device to scan, learn and shop.
While you get to know us discover our exclusive myTech Team, designed to help make in-vehicle technology simple and easy to understand. From troubleshooting via phone and email to at home consultations we will help you get the most out of your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
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Showing 3,099 reviews
January 14, 2024
Excellent customer service. Exceeded my expectations. It was wonderful working with Brant Benson. He was very helpful,Kind and courteous. I highly recommend Lebanon Ford for all Exceeded my expectations. It was wonderful working with Brant Benson. He was very helpful,Kind and courteous. I highly recommend Lebanon Ford for all your automotive needs. More
by Hutchens1973
Employees Worked With
Brant Benson
January 14, 2024
Great experience. Awesome job working with Tom nickell. Very down to earth and a great guy to work with. I’m coming back to buy my wife her next vehicle with Tom. C Awesome job working with Tom nickell. Very down to earth and a great guy to work with. I’m coming back to buy my wife her next vehicle with Tom. Couldn’t ask for a greater experience. All the staff was helpful especially the closing of the vehicle. More
by Cpdqpd1
Employees Worked With
Tom Nickell, Daniel Baer
January 12, 2024
Everyone there was extremely friendly. Kirk was helping me with everything I needed in buying my Explorer. He was super informative, answered all the questions that I had and was very frie Kirk was helping me with everything I needed in buying my Explorer. He was super informative, answered all the questions that I had and was very friendly. He took care of the couple “hiccups” that we had with the car right up front and made sure I was 100% satisfied. His customer care is incredible! Jason helped me with all the financial aspects of buying the car and was also super friendly. He went over everything with me in great detail and made sure there was no confusion regarding anything. I would definitely recommend Lebanon Ford to anyone buying a new vehicle. More
by jrd0608
Employees Worked With
Kirk Levy, Jason Sullenburger (I think was his last name)
January 05, 2024
Bryan pence is a great salesman very knowledgeable and very helpful I have had a lot experience with salesman And he is the best I will definitely purchase my next vehicle at lebanon Ford. very helpful I have had a lot experience with salesman And he is the best I will definitely purchase my next vehicle at lebanon Ford. More
by Gbweldfab
Employees Worked With
Bryan Pence, Daniel Baer
December 31, 2023
Bryan Pence was amazing to work with. He worked with us for 3 weeks to find the right vehicle for a family. I greatly appreciate him and everything he did to get us into a newer car. He worked with us for 3 weeks to find the right vehicle for a family. I greatly appreciate him and everything he did to get us into a newer car. More
by Madlmartin10
Employees Worked With
Bryan Pence
December 31, 2023
Tom Nickell was great. He was very helpful from the beginning. I would recommend him to anyone who is looking to purchase a new vehicle. He was very helpful from the beginning. I would recommend him to anyone who is looking to purchase a new vehicle. More
by Drakefamily419
Employees Worked With
Tom Nickell
December 30, 2023
Bought a 2021 Ford Bronco and Trisha worked hard to get us the options we wanted. She was prompt, courteous, and seemed to genuinely care that we got what we were looking for without using any high pressu us the options we wanted. She was prompt, courteous, and seemed to genuinely care that we got what we were looking for without using any high pressure sales tactics - would use this dealership and Trisha in the future and highly recommend others do so as well. More
by Bob
Employees Worked With
Trisha Younkman
December 29, 2023
Brant was amazing! Buying a vehicle now is nothing like what I remember growing up as a kid. Such a painless process. I will be back for sure. Buying a vehicle now is nothing like what I remember growing up as a kid. Such a painless process. I will be back for sure. More
by Andy R.
Employees Worked With
Brant Benson, Daniel Baer
December 19, 2023
The team was amazing! Kirk Levy knocked it put of the park. The process was seamless, he took care of everything and I was able to drive off with my new wheels that ver Kirk Levy knocked it put of the park. The process was seamless, he took care of everything and I was able to drive off with my new wheels that very day. Dan Baer made the paperwork process quick and easy. I highly recommend Lebanon Ford More
by LANIDAWNCOOKE
Employees Worked With
Kirk Levy, Bill Nickell, Daniel Baer
