
Lebanon Ford
Lebanon, OH
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Bryan was awesome! I was in the market for a Transit 250 ever since they came out. After scouring the internet for months, the one I wanted finally appeared. Meeting and I was in the market for a Transit 250 ever since they came out. After scouring the internet for months, the one I wanted finally appeared. Meeting and dealing with Bryan was a pleasure. He was very knowledgeable and personable. I have no complaints and would highly recommend him to my family and friends. Did I mention he was awesome? More
Great Experience My wife and I worked with Kevin when we needed a vehicle quickly 2.5 years ago. He was able to take a stressful situation and make it less stressful My wife and I worked with Kevin when we needed a vehicle quickly 2.5 years ago. He was able to take a stressful situation and make it less stressful for us. We were very comfortable while we were going through the process and came away with a great vehicle. Kevin is very knowledgable, patient, and really made us feel welcomed. Even after the sale, we would receive phone calls periodically to see how things were going. We would absolutely consider seeing Kevin at Ford again and would like to continue that relationship in the future! More
Great Job! Our New Car Associate, Brant Benson did an excellent job of showing use the features and benefits of the Ford Escape. He fought to get us the highest Our New Car Associate, Brant Benson did an excellent job of showing use the features and benefits of the Ford Escape. He fought to get us the highest trade in value and went back to his sales manager for more. Brant represented the dealership well by knowing his product and getting his customer the best overall package; including price and financing. I planned to meet with Brant and pick the car up two days later, but by the time we finished my new car was ready. We drove it home 2 hours after we got their. More
2nd time is a charm Due to unforeseen circumstances I found myself landing back in the company of these really great people at Lebanon ford. I won't go into details abo Due to unforeseen circumstances I found myself landing back in the company of these really great people at Lebanon ford. I won't go into details about why I ended up back because that really isn't the point of this review. I'll just say that it WAS NOT due to any malfunctions of the vehicle I purchased a month ago. Just a rare circumstance. What I would like to say is this. These people go over and beyond to make sure you are happy during your visit and before you leave. From the moment I walked in the door that morning I never once felt like I was not welcome. A month had passed by and they remembered me. Felt like I was reuniting with ole friends. I was a little nervous to speak to Jeremy and Niko about my request but that went away as soon as I sat down at Jeremy ' s desk. They both spoke kindly and listened to me. Made good eye contact and took my request seriously. I can't stand it when people can't look you in the eye while holding conversation. (My Dad always said that if a man can't look you in the eye while talking to you then ya can't trust them) lol. Once I had made my request, Jeremy went to work right away. I was sitting in the truck I wanted within 30 minutes of walking in the doors. Everyone in that showroom was smiling and greeted my son and myself with respect and courtesy. I am one very satisfied and Happy customer. These people are classy yet humble. Professional yet down to earth and friendly. Nothing worse than walking into a "stuffy" atmosphere. Not the case here at all. I can hear the ole theme song from the 80's sitcom CHEERS playing in my head while I'm writing this... "Sometimes ya wanna go where everybody knows your name" .. lol Extraordinary experience, extraordinary people! More
Awesome crew of employees Everyone was extremely courteous, fun and very informative. It was obvious everyone wanted the best for us and not just out to make a sale. We all kno Everyone was extremely courteous, fun and very informative. It was obvious everyone wanted the best for us and not just out to make a sale. We all know sales are needed for everyone to support their families but this crew went above and beyond. Best customer service I have seen at a dealership. You guys rock!! More
It was an amazing experience with Kathy She is an amazing employee I recommend going to Kathy if it's your first time buy a new car she helped me every step of the way She is an amazing employee I recommend going to Kathy if it's your first time buy a new car she helped me every step of the way More
Proffessional and Patient! Working with Aaron was a great experience. I called Aaron and described what my requirements were for a vehicle, but was unsure of what exactly I want Working with Aaron was a great experience. I called Aaron and described what my requirements were for a vehicle, but was unsure of what exactly I wanted. Aaron invited me to the dealership and spent an entire afternoon taking me on test drives, explaining the different packages and walking up an down the lot. He was patient and willing to listen to me and always provide honest input and feedback. At the end of the day Aaron helped me walk away from Lebanon Ford feeling like I made the best decision. I would absolutely recommend Aaron to all my friends and family! More
Excellent experience with Lebanon Ford! I was recently in desperate need of a dependable car, so I stopped in to my local ford dealer to see what they had. I was met at the door with a frien I was recently in desperate need of a dependable car, so I stopped in to my local ford dealer to see what they had. I was met at the door with a friendly smiling face, and talked with Krista Wyatt. I had a set price limit and set range on payments. Krista worked with me to get a better than expected vehicle, with low miles at a great price! Niko McCllean and Greg Fiessinger made the experience as a first time, on my own car buyer easy and super helpful! The staff was excellent in customer service and went above and beyond my expectations! They even helped to get me financed for the vehicle my heart was set on! I was nervous about this experience but they provided a comfortable atmosphere and made this a great experience for me! I would recommend Lebanon Ford to any of my friends and family! More
Great experience I have purchased at least six vehicles over the years from Kevin and have always had a great experience. I highly recommend Kevin and Lebanon FORD bec I have purchased at least six vehicles over the years from Kevin and have always had a great experience. I highly recommend Kevin and Lebanon FORD because of the professionalism, quality, and selection of vehicles at the dealership. More
Painless and prompt !! Brant made buying my new truck a great experience! I will definitely be going back to Lebanon ford first when I'm vehicle shopping ! Thank u very muc Brant made buying my new truck a great experience! I will definitely be going back to Lebanon ford first when I'm vehicle shopping ! Thank u very much for you easy ability to work with ! The finance people were very attentive and extremely fast as well . They had me in and out of there in leas than 25 mins. Thanks again I love my new truck !! More