
Lebanon Ford
Lebanon, OH
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Incomplete service with parts left on floor. Truck taken in for factory recall,I picked vehickle up and returned home to find they had left Breaker Box cover and kick panel on passenger side on t Truck taken in for factory recall,I picked vehickle up and returned home to find they had left Breaker Box cover and kick panel on passenger side on the floor. I returned to service ,they apologized and I went on my way,I know they are growing and they meant well. " Bless Their Heart More
Great! Tim was honest and upfront I would recommend him to anyone buying a new vehicle.Friendly environment and a great benefit is the Roush partnership with Tim was honest and upfront I would recommend him to anyone buying a new vehicle.Friendly environment and a great benefit is the Roush partnership with there performance upgrades. More
Best car buying expereince I have ever had in my life. This was a very emotional yet exciting experience I had and Jenny made my experience enjoyable and pleasant. What took three hours turned out to be an This was a very emotional yet exciting experience I had and Jenny made my experience enjoyable and pleasant. What took three hours turned out to be an amazing experience for me and my 11 year old daughter Jaya. I experienced first hand that you all really do put the customer needs and concerns first. Jenny made numerous calls to get me the right loan and remembered every bit of information I had discussed with her over the phone. She made sure that price was affordable and no questions was ignored and I was treated with dignity and respect by the entire company. I have told everyone I know and meet about my experience and many have said that when the purchase their next vehicle they will come to you all. Thanks so much. Also it really helps knowing that Jenny understood my concerns from a woman's perspective. Also Kathy Wells and Zack Funkouser were also part of my wonderful purchase experience. My daughter and I was made to feel very comfortable I didn't feel pressured and I feel as if all three worked very hard to get me the care and the payment I could afford. More
Two vehicles bought same day. Both my mom an myself bought vehicles the same day from Brant. One of the best experiences I have ever had buying a new vehicle. He stayed on top of t Both my mom an myself bought vehicles the same day from Brant. One of the best experiences I have ever had buying a new vehicle. He stayed on top of things and kept the ball rolling. Two vehicles in just three hours. Gotta love it. More
Great experience This is my 3rd truck purchased from Lebanon Ford and all my deals have been fair and trade in values have been consistent with true car etc. This is my 3rd truck purchased from Lebanon Ford and all my deals have been fair and trade in values have been consistent with true car etc. More
My new car My husband and I just went to test drive a Ford Edge. Kathy Wells met us at the door with a big smile and can I help you, She answered all our questi My husband and I just went to test drive a Ford Edge. Kathy Wells met us at the door with a big smile and can I help you, She answered all our questions and before I knew it we left the lot with my (new to me) 2013 Ford Explorer. It happened to be a one owner that she sold to him in the first place. So she was very knowledgeable about the car. My husband said it was the easiest deal he had every done when buying a car. Great people! More
Repeat customer My husband bought a 2015 Ford Explorer back August of 2014 with Brant Benson at Lebanon Ford, we had wonderful experience . And now her I am today in My husband bought a 2015 Ford Explorer back August of 2014 with Brant Benson at Lebanon Ford, we had wonderful experience . And now her I am today in need of a new car & there was no dought in my mind that Brant was the person that I was going to deal with. We went in & test drove 3 different cars & had Brant order a car. Not even 1 business day Brant had the car at the dealership & I was driving away with a 2016 Ford Fiesta SE Sedan. Thank you so very much Brant for making me feel like the most important person there. More

Bad Circumstance - Great Outcome! My 2012 Fusion was totaled in an accident & I wanted another Fusion. Jeremy took my bad circumstance & made me a very happy customer. THANK YOU! My 2012 Fusion was totaled in an accident & I wanted another Fusion. Jeremy took my bad circumstance & made me a very happy customer. THANK YOU! More
Best car buying experience My wife & I had a fantastic buying experience at Lebanon Ford. Tom was fantastic. Tom worked with us to find exactly what we were looking for. Then he My wife & I had a fantastic buying experience at Lebanon Ford. Tom was fantastic. Tom worked with us to find exactly what we were looking for. Then helped us put together the pricing and financing that made the deal work for us. We will return to do business with him in the future. Thanks for making the buying process simple and easy. More
I Highly(!) Recommend Aaron Funkhouser!!! I just bought a great pre-owned Ford Escape from Aaron and I wanted to share how fantastic the experience was from start to finish. I had very specifi I just bought a great pre-owned Ford Escape from Aaron and I wanted to share how fantastic the experience was from start to finish. I had very specific (and limited) parameters for my purchase, and my budget was not one to get much attention. Aaron took the time to understand my situation and what I was looking for, and proactively communicated with me as things came his way. I was continuously impressed with how responsive he was, and when the Escape was an option, I felt completely comfortable working with Aaron. The whole process was smooth, including the others on Aaron's team, and I left with a great feeling. He earned my trust and my future business by his knowledge and professionalism. Thanks Aaron!!! More