Lebanon Ford

"Awesome " I have bought cars from a few dealership and none has given me the awesome experience that Lebanon Ford and their team gave me. Charlie, well done. I I have bought cars from a few dealership and none has given me the awesome experience that Lebanon Ford and their team gave me. Charlie, well done. I will have no hesitation recommending family or friends to you and your dealership. Dude, you made it happen and with such ease and speed. Thanks again for the positive experience! More

Aaron is The Man I recently leased a car and Aaron did a very professional job. He provided all the information I requested in a timely fashion. I'm a happy custome I recently leased a car and Aaron did a very professional job. He provided all the information I requested in a timely fashion. I'm a happy customer, which is what your dealership wants. Thanks Aaron. Zack also did a great job, highly efficient, and very to the point. I appreciate his efforts in answering my questions about the lease. Thanks Zack More

it was great VERY HAPPY CUSTOMER !!! (* *) We dealt with Charlie Lutmer, he went above and beyond the call of duty.. We are so grateful for how Charlie went o VERY HAPPY CUSTOMER !!! (* *) We dealt with Charlie Lutmer, he went above and beyond the call of duty.. We are so grateful for how Charlie went out of his way to get us the vehicle we wanted. Charlie listened to what I wanted , instead of trying to sell me something else he went out of his way to find exactly what I wanted We highly appreciate Charlies work values and the way he made us feel that our sell was just as important as selling a brand new vehicle off the lot... Thank you Charlie Lutmer !!! Keep up the great work! More

first new car I've bought many used cars but the truck I bought from Charlie and Lebanon Ford was my first new vehicle and the choices we're a bit overwhelming; Cha I've bought many used cars but the truck I bought from Charlie and Lebanon Ford was my first new vehicle and the choices we're a bit overwhelming; Charlie helped get the important information I wanted in front of me. I really appreciated his no pressure sales technique and his product knowledge was impressive! More

Worked great with me to achieve my needs Kevin was helpful and didn't worry about it raining and worked to achieve our goals we had and we went home with what we were looking for in a used ca Kevin was helpful and didn't worry about it raining and worked to achieve our goals we had and we went home with what we were looking for in a used car. Thank you for all your help and time you spent with us. More

Couldn't have been any better! I live out of state, I heard of a promotional deal they were having on their 727hp mustang's. I called and instantly got great help, they worked me a I live out of state, I heard of a promotional deal they were having on their 727hp mustang's. I called and instantly got great help, they worked me a super fair trade on my existing mustang and we made a deal. Drove in and was received with only the best customer service. The whole deal was painless and hassle free. Best dealer I've dealt with hands down. More

Fast Friendly Service We have purchased 2 new vehicles from Matt in the last 4 years. In both instances, we have needed immediate replacement of a vehicle and he was super We have purchased 2 new vehicles from Matt in the last 4 years. In both instances, we have needed immediate replacement of a vehicle and he was super accommodating and helpful. We will return to Lebanon Ford in he future. More

Used van purchase Bryan did a great job finding a van for our family and helping us purchase the vehicle, he was knowledgeable and professional throughout the process. Bryan did a great job finding a van for our family and helping us purchase the vehicle, he was knowledgeable and professional throughout the process. Everyone we dealt with at Lebanon Ford was great. More

Easy, Stress-free I came into Lebanon Ford not too long before their closing time. My dad had bought a car from Tom just a few weeks earlier and he came with me for the I came into Lebanon Ford not too long before their closing time. My dad had bought a car from Tom just a few weeks earlier and he came with me for the purchase and made sure that I also bought from Tom because he had such a great experience. I figured I would be told to look around and then come back tomorrow since it was getting late. But instead, everyone who helped me out stayed until the purchase was done. I knew the car I wanted but not the color or additional packages. Lebanon Ford had so many options and I found one that I really liked. Tom was great with letting my pick my car, drive it around, and then figure out everything back at his desk. This was my first time buying a car so he had to explain a lot. He really tried his best to find the best deals possible for the car so I could walk away at a very fair price. When it came time to figure out the final financing of the car, additional insurance, etc. Zack from finance helped me out. He was very personable and easy to work with. He was very through and made sure everything was in order. The entire process was very easy and stress-free. More

Achieving Excellence Generally when visiting a car dealership it sometimes can be seen as a frustrating experience, I am here to tell you that is not the case at Lebanon F Generally when visiting a car dealership it sometimes can be seen as a frustrating experience, I am here to tell you that is not the case at Lebanon Ford. This was the most enjoyable and satisfying visit I have had when purchasing a new vehicle. I traveled 300 miles to view this vehicle with the intent of buying should it meet my expectations, prior to my departure I had several pleasant visits with my Sales Rep (Charlie Lutmer) who assured me if I made the trip I would not be disappointed. Based on his feedback and reassurance I made the trip, he was correct and the truck exceeded my expectations. Charlie was one of the most respectable reps I have had the opportunity to work with, he was polite, courteous, and receptive. Charlie was able to answer all my questions very thoroughly and directed the more technical ones he could not answer to the Lifted Truck Manager (Russell Merten). Russell provided a very in depth and technical review of the upgraded components that went into building this vehicle, along with the limitations and maintenance standards to adhere to. You could here the commitment and dedication that went into building this truck in his voice as he spoke so passionately about it. After hearing that I knew they took their time and the truck was done right and that I would have nothing to worry about. Now on to everyones biggest fear, negotiating for a fair deal between yourself and the dealership. Not an issue at all, they reviewed my trades, gave me a fair market value for them without having to haggle, and presented the financing options that best fit my needs. Working with the Finance Rep (Zack Funkhouser) the process went very smooth, Zack presented everything in a manner that anyone purchasing a vehicle from Lebanon Ford could understand. He pointed out options for warranty upgrades that may benefit me a little more and help protect my investment for duration of time I may own it. Things were wrapped up in a relatively short period of time and my family and I were headed back home with our new vehicle. As I previously stated it was a enjoyable and satisfying experience purchasing the new vehicle, I will also look to Lebanon Ford for any future purchases. This experience was a great example to other dealerships on how business should be handled; by providing good client relations, superb service quality, and ensuring efficiency you will achieve excellence. Thank you all for the new truck and the wonderful experience. Kind Regards, Shannon Scheffe More